An interesting theory to use here is Clayton Christensen's "disruptive innovation" theory. He studied how once-dominant companies lost their dominant positions to new entrants. He found a pattern that appears to be happening in video gaming and is relevant to what some are saying in this thread about Stadia, specifically that there will be a core of hardcore gamers willing to pay premium prices for home-rendered games that do not suffer the problems likely with streaming.
The theory says that market leaders will tend to let new entrants siphon off low-end customers who care most about price because they can make more money by focusing up-market on premium customers who care about quality.
What happens over time is that the new entrants serve just good enough products to customers who care about low prices. The incumbents let entrants take those customers and focus on higher-end customers who pay more for quality.
With Stadia, Google is the entrant with the just good enough product in streamed games. Xbox is the incumbent focusing on higher-end customers with the quality argument and high prices around Xbox One X.
But over time Google can use the money it gets from the low-end customers to improve its product quality. As the product quality improves, Google keeps siphoning off more and more customers, and, and this is the key part of Christensen's theory, Xbox will let it happen! Xbox will let it happen because it believes there will always be a higher-end customer who cares more about quality than the price. Eventually, though, that proves inadequate to support the company any more. The incumbent dies, the entrant becomes the new powerhouse after "disrupting" the industry.
This has already happened to some degree with phone games. The console makers have basically let other companies take millions of gaming customers who care more about the cheap price of mobile gaming than they do about whether those games are "good" graphically. The console makers could have tried to compete for those customers, but the margins on those customers look small compared to existing console customers, so the majors decide to let them go.
And it might happen with Stadia, too, where the majors think they can ignore streaming games because the quality is lower than what consoles provide.
It's encouraging for Xbox's future to see Microsoft perhaps trying to push into the streaming market. But they seem to be doing it motivated by being the "Netflix of gaming", which is a totally different proposition to customers than what Google is putting out there. Google is not going after the Netflix of gaming idea, they are going after being a totally new development platform.
So it remains to be seen if Microsoft will focus on the Netflix of gaming idea, which is more about the storefront, or if it will pivot to address the development platform idea, which is its and Sony's core businesses in gaming.
Log in to comment