I ask because yesterday, the pizza guy knocked the exactly 40 minutes after I placed my order. One more minute and I would've had free pizza. Though I give him props for his sense of timing.
@Rhaknar: Dominos used to have a thirty minutes or less policy that they ended a little while back because of unreliable employees or something like that. Some small shops do this as well.
haha this one time me and my brother ordered from pizza at 1 am and they didn't deliver our pizza that night so the next day we called and we got it free + an extra pizza :D
Only once, but that was because there was a metal bristle from a dirty wire brush in it that pierced my tongue. Instead of eating pizza, I got to wait in the ER for most of the night. Other than that, if the place screws up I'll usually get the wrong pizza for free, then they'll bring me the one I paid for.
Well Pizza Hut (as much as I love their delivery pizza) couldn't find our house for shit, no idea why. We waited over an hour for the pizza, got pissed, called PIzza Pizza, got it within like 30 minutes, then maybe 30 minutes after clearing that pizza, they finally showed up with the pizza hut pizza. We got that for free, and somehow scarfed that one down too.
@W0lfbl1tzers: they dropped it because one of there drivers was rushing to make the 30 min deadline and hit some one with there car.
i have gotten a few free pizzas because they put the wrong topping on or because the wait was to long. i have gotten some free fast food also when they forget some food or mix it up.
I order Pizza online, and there is a rating system for every order. A new place had just opened, and I gave them a mediocre review with a bunch of things they might do better. A couple of days later, they call me. Saying they had changed stuff after several complaints, and that because of my review, I should try another one of their Pizzas - free of charge.
My local pizza hut fucked up a few years back and sent out a ton of coupons for $5 off your order, But forgot to put "limit 1 per customer" on them I got ahold of about 20 of them and ordered like 12 pizzas, When I went to pick them up the owner and I "spoke" for about a 1/2 hour before I finally convinced him that he fucked himself. I walked out of there with a dozen pizzas and a nice lifetime ban from that particular pizza hut. ( I don't really like pizza hut, So no real loss anyway )
Friends of mine also got $100 credit to their account at Panago when they found a thumb-tack cooked into their pizza.
Another buddy of mine used to order pizza all the time from different places and then when the delivery guy showed up he'd use a debit card that didn't work, then offer to pay cash, But he would claim to only have like 1/2 the cost in cash. It's amazing how often the delivery guy will just pocket the cash and give you the pizza,
" ... there was a metal bristle from a dirty wire brush in it that pierced my tongue. "
Christ, what? Where did that come from? "
It was from a wire brush they used to clean the pans with. I didn't even realize it was in my tongue until I had already pulled it out. Also one time I bit into a metal shard from a Dominos pizza. Stopped eating there for awhile.
When I worked in toronto's distillery district we got lots of free pizza once from pizza pizza.
So we ordered 2 pizza's brownies and pop. The distillery district is 55 mill street. Each building in the district has a number, finding the building can be hard. The delivery guy calls us to let us know that he can't get in the distillery district since they're shooting a movie. He says he's waiting at a gate, there's 3 gates, 3 of us rush out to each of the gates, he's not there. We get on the phone with a rep, complain just as the driver gets there. Because the driver called us before the 40 minutes, we couldn't get free pizza.
Current pizza total: 2
Anyways, driver leaves, our pizza isn't hot at all. It's warm, so we call again. They agree to send us 2 new pizza's. They send the wrong pizza's. The store realises this and calls us to let us know that 2 other pizza are on the way.
Current Pizza total: 4
Driver gets here and gives us the 2 other pizza. Current Pizza total: 6
We start looking at the brownies and the expiry date was 3-4 years due. My buddy who had paid for the pizza called pizza pizza back. After an hour or so of talking to reps we got a full refund.
A Pizza guy came to us and had forgotten to drop off a pizza and said we could have it free because it would be cold by the time he got back there so they'd need to cook them up a new one. Also got a free KFC 6 piece box because we'd ordered a bucket when we had friends over, can't remember if was 8 or 10, but anyway, they gave us 2 less, phoned up and whined and they said come in and a 6 piece box is yours gratis.
As Marge Simpson says: The squeeky wheel gets the grease.
i have one time got free burger king. i went to the drive through and nobody was at the first window to pick up the money. i kind of waited there and the person infront of me just drove off. so i drove up and got free whopper.
No, but one time the delivery guy gave us a pepsi we didn't order and then came back to say it wasn't ours but we already opened it so he left us have it.
We got put on the special "spit in their pizza" list because we kept ordering pizzas with promotions and forgetting to give them the coupons when the delivery guy came. They never asked, and we started getting shitty pizzas so we just assumed it was the entire store's quality. We stopped going there, and a few years later I ordered a pizza from an employee who happened to be a good friend of mine. He looked up my account and found an angry memo about our terrible deed, and that's why we kept getting shitty, old pizzas from them even though the certain coupon promotion was years old. Awesome guy that he was wiped the memo and no problems since!
Except now I won't go there because they were shallow enough to pull that shit in the first place. Fuck them.
Yes, I actually have. It took 1 hour to get 2 pizzas, cheese sticks, and cinnamon sticks at Pizza Hut, and they pretty much told us that it's on the house since it took them so long to give it to us.
Not delivery related, but some friends and I got a pizza and ate it at pizza hut. When we went up to pay the manager asked us how our meal was. We said it was ok, because really that's all you expect from pizza hut. He said 'only ok? Our food must be great! Your meal is free!' and didn't charge us a cent. It was really weird, we hadn't complained about the food or anything.
That type of promotion isn't going on in my area of Cincinnati. But, when there is a mistake I usually don't say anything. If they comp me something because of their error, it's all cool. But, if they brush off my problem I write management a letter. My pizza a couple of weeks ago didn't arrive for an hour and a half. I called 2 or 3 times and they kept saying it will be there soon. No one offered me anything.
So, I wrote a letter to their corporate office, with all the details, and I ended up getting coupons for 4 free large pizzas and 4 cheezey breads. I use this technique whenever someone screws up royally, whether it's a pizza joint or a nice restaurant. You usually get better comps when you complain to the higher ups. Just make sure you are detailed with names, dates, times, etc.
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