I have alot. Ill try and keep it few and short.
It was 40 minutes till closing. I worked in a decoration shop, so paint and wallpaper I was 16.
A guy came up to me and asked for a pen. Pens were rare however I gave in and also gave him a bit of paper. He started to take notes of paints on the wall. No biggie helping him could sell a bunch of paint.
My manager comes by and say to me "He asked you for something?" I said pen and paper.
He said "he has done this a few times and never buys anything. Watch this."
So he goes up to him and asks him to leave. He gets angry and complains that its unfair, my manager never flinched and just said out.
Chuft with himself comes back. I shrug and go "oh well" he then goes off.
A 30ish woman with her 6 year old son was looking at the cheapest paint we had that was also the most expensive normally, Clearance and all.
She put down her paint pulled her son along to me and said " That was unfair, that was realy rotten that! I wont be shopping here again!" then she walked to the door...put her hand on it...and then she heard. The man who was kicked out was outside shouting to his friends "THAT FUCKING GINGER CUNT!! FUCKING KICKED ME OUT FOR NOT FUCKING REASON!! ILL FUCKING KILL THAT STUPID FUCKING CUNT!" and so on and so on and son.
She looked to her 6 year old son dragged in hand...then she thinks to herself....she cant go outside...she needs to stall. Then the Idea hits her, she comes to the counter and says "I want the name of your Manager and the number to your complaints department!" I went "Uh um...I am not sure I can do that?
My manager strolls up still chuft. "My name is Adam ***** and the number is ********** here Ill write it down for you."
He does so...she looks puzzled complains a little then said "I will never come here again I will shop elsewhere!" then still hears the guy shouting. Goes to the door...trying to stall and then just eventually pushes through and speeds off fast.
I explained to my manager what that was about and we laugh. I also said she was looking at that paint. He said "She wont find anything like that for that price."
5 minutes before we closed. I see her quickly sneak in 6 year old dragged behind her. Snatches up the paint she was handling before and puts it on the counter with her head down.
I was just moving over to serve her and be as quiet as possible....NO. My manager pretty much ran to get in front of me pushed be quiet force ably to serve her. With a huge smile he scanned the paint. Her head stayed down, he said in great happiness "Great price isnt it? Wont find it anywhere else!" She gave a shuffle of her head as if to say "Yeah I know.....prick."
So he screwed into her a bit more about how great it all was. She was bagged up and ready to go snatched it and scampered off. 6 year old still dragged behind.
He was an asshole.
Everyone bloody morning Id be eating my breakfast before the shop opened. He would go to the toilet straight across the break room. Then comes out and give every horrible detail of what he just did in the toilet as I eat my Egg Bacon and Cheese Bagel.
He once called me into the same break room to review me as every month he did. He said "Have you considered looking else were? Have you felt? Retail isnt for you?"
He wanted me to leave. I wasnt going to. Then I hear the only other two staff member's were going to be gone for a while. One had gall stone and the other had a months holiday booked. Both were going to be gone for a month. I then tried to hand in my resignation. He ended up almost begging me to stay. I did and he never tried to convince me to leave either.
We got another Trainee, aside from me. Guy named Gareth. He was a favored by My manager and was trained in being a Manager while I was only trained on till to fill in while everyone was off. Thing is...Gareth didnt believe in god. Thats not a problem. I am athiest myself. He did however believe in the devil and volcanoes were him being angry.
He was 17 and trying for a baby with his Girlfriend. I said "Babies are a little umm.......thought about marriage first?" He freaked out and went "WOAH! that bit of a commitment!" and a baby isnt!?
In the end aside from getting that girl pregnant, leaving her going with another girl and end up two timeing with her and another girl with both thinking if he dosnt go with the other girl. She will kill her. He turned up on the UK Version of Jerry Springer, The Jeremy Kyle show.
Key thing about Gareth. Is Adam loved him groomed him to be trained as a manager, Gareth got angry threw his shirt and said he would never come back. Over a shelf....a shelf that wouldn't go in right......thats how he left.
I finished my training and went to college. I have since ran two shops by myself and was an integral part to the running of my main shop of employment, training dozens of people in the feild of retail and well. My customer service is impeccable and overall I am a dream worker. . And Adam didnt think retail was the the place more me?
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