It's really unfortunate. I don't like to use the word lightly, and I know 'first world problems' and all that, but I was depressed for a few days a while back because I bought the Vizio 46-Inch 5.1.4 soundbar on Amazon just in March, which for me was quite an investment, and then all of a sudden the HDMI IN port on it stopped working at the end of last month. That means I am getting the same audio that I was getting from my previous soundbar (DTS Digital Surround/Dolby Digital). The difference now is that I get to use HDMI pass through as opposed to optical. I don't know if DTS sounds different when comparing HDMI and optical. I got a new soundbar so I could get Atmos/Dolby TrueHD or lossless audio quality, but that's not possible now.
It hurt especially because due to COVID still going on, I am still not working which means I cannot recoup that money so easily. I've talked to Vizio on Facebook, but it seems they've stopped replying to me for some reason (I was not being an asshole; maybe there just was no solution to the problem and they didn't want to help anymore...) Does anyone have any solutions? I've tried so many different things, and I think that the input is just broken. I do have to unplug and replug different sources (Xbox One X, PS4 Pro, PC, Nintendo Switch), and I am careful with everything I buy because I don't want them to break, so it comes as a surprise that this happened so soon. It's not the reason why I had asked a while back, but a solution would have been the HDMI switch, which I hadn't gotten. It was having issues before it 'broke', where the soundbar would turn itself off and I'd have to turn it back on, but I chalked that up to handshaking issues.
I can no longer return it to Amazon.