So I'm coming up on my thirteenth day without a fully-functional PS4. I haven't been able to update to the new firmware (5.00), my console citing the error code in the thread title. There's a big long thread on the European Playstation forums (that's not really worth linking to) that has 125 pages and over 250,000+ views. The error seems to be related to a damaged or a broken blu-ray drive. I just wanted to reach out and see if anyone else here was encountering this, and see if they've had any bright ideas. Playstation seems to be funneling us toward some kind of specialized support as of recently, so I'm not sure they're going to right this in a optional patch anymore. Not a lot of good info out there.