EA is not a customer first kind of company. One may say that they were in the past but that has long changed. I wont go as far to say they are anti consumer or anything crazy but when I look at EA all I see are money grubbing suits that have no actual connection their audience, who they are or what they expect. Not talking about the devs here, god bless 'em. I'm mainly talking about how they come off in marketing and such. Not to say I dislike their games but as a business I think they come off as disconnected from the consumer base. If that makes me entitled fine then i'm entitled but in my opinion EA can take a few pointers from a company like valve when it comes to how they are perceived by the public.
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