Dear Nick,
Thank you for replying back tous.
From your recent email I gather that you want to know about repairdetails.
Nick, in response to your query I would like to inform you that as we have seen in our database and there is showing that fan has been repair and operatingsystem has beenreload as well. Ifyou are facing any issue with Notebook then please feelfree to let us know so that we can assist you in a better way.
If you need further assistance, please reply to this message and we will be happy to assist you further.
For information on keepingyour HP and Compaq products up and running, please visitour Web site

 Dear Nick,
Thank you for replying back tous.
From your recent email I gather that you want to know about repairdetails.
Nick, in response to your query I would like to inform you that as we have seen in our database and there is showing that fan has been repair and operatingsystem has beenreload as well. Ifyou are facing any issue with Notebook then please feelfree to let us know so that we can assist you in a better way.
If you need further assistance, please reply to this message and we will be happy to assist you further.
For information on keepingyour HP and Compaq products up and running, please visitour Web site

Although this does not happen to everyone, generally if your call is routed to an Indian customer service center, chances are a lot of frustration awaits you. 
 
I faced a lot of this when I had ISP problems. Its unfortunate that American companies have to go overseas for tech support.

" Although this does not happen to everyone, generally if your call is routed to an Indian customer service center, chances are a lot of frustration awaits you.    I faced a lot of this when I had ISP problems. Its unfortunate that American companies have to go overseas for tech support. "

" @Chandu83 said:

" Although this does not happen to everyone, generally if your call is routed to an Indian customer service center, chances are a lot of frustration awaits you.    I faced a lot of this when I had ISP problems. Its unfortunate that American companies have to go overseas for tech support. "

It does not matter. HP has refused to repair my laptop. And only offers "Sorry" For their support lieing to me.  "

 I thought what I'd do was, I'd pretend I was one of those deaf-mutes. That way I wouldn't have to have any goddam stupid useless conversations with anybody. If anybody wanted to tell me something, they'd have to write it on a piece of paper and shove it over to me. They'd get bored as hell doing that after a while, and then I'd be through with having conversations for the rest of my life    

" @The_Laughing_Man said:

" @Chandu83 said:

" Although this does not happen to everyone, generally if your call is routed to an Indian customer service center, chances are a lot of frustration awaits you.    I faced a lot of this when I had ISP problems. Its unfortunate that American companies have to go overseas for tech support. "

It does not matter. HP has refused to repair my laptop. And only offers "Sorry" For their support lieing to me.  "

That's no good. I have an HP laptop too.  You should buy an ipad... "

I had the same problem with a Dell laptop I had a few years ago, in fact maybe even worse. The shitty thing overheated from just some light gaming (as is expected from Dells) and I'm guessing either the mobo or hard drive got fried. The plastic actually melted around the bottom. According to the guys at the factory I spilled Coca Cola into it (lulz, I only drink fruit juice and energy drinks, and I would never in a million years spill soda on a laptop), and there was no arguing with them, so they essentially made something up in order to avoid honoring the warranty.  
 
That's what you get from buying from mainstream OEMs I guess.

" I had the same problem with a Dell laptop I had a few years ago, in fact maybe even worse. The shitty thing overheated from just some light gaming (as is expected from Dells) and I'm guessing either the mobo or hard drive got fried. The plastic actually melted around the bottom. According to the guys at the factory I spilled Coca Cola into it (lulz, I only drink fruit juice and energy drinks, and I would never in a million years spill soda on a laptop), and there was no arguing with them, so they essentially made something up in order to avoid honoring the warranty.   That's what you get from buying from mainstream OEMs I guess. "

Next time you should look for an Asus. They made some of the sturdiest and most reliable computers I have ever come across.

" Next time you should look for an Asus. They made some of the sturdiest and most reliable computers I have ever come across. "

" @The_Laughing_Man: Yes, Asus and Toshiba are the best brands among laptops.  "

" @Geno said:

" @The_Laughing_Man: Yes, Asus and Toshiba are the best brands among laptops.  "

A few people told me to sue HP for lieing to me lol.   They said to print out all the emails an take them to a lawyer.  Most of the emails have horrible grammar and spelling  If anyone wants to see a few of them please message me!  "

" @The_Laughing_Man said:

" @Geno said:

" @The_Laughing_Man: Yes, Asus and Toshiba are the best brands among laptops.  "

A few people told me to sue HP for lieing to me lol.   They said to print out all the emails an take them to a lawyer.  Most of the emails have horrible grammar and spelling  If anyone wants to see a few of them please message me!  "

Suing a large company when it's justified sounds pretty good to me. You might even be able to get a decent sum out of it. If it's like you're describing I think you have pretty good grounds.  "

" @The_Laughing_Man: I think I got the gist of it from your post.  "

Engrish asbeen sekund langgidge  four HP emproyees

" Ugh, fuck those Indian call centers.  You can reinstall the OS yourself; if you're lucky you can burn your own discs using a pre-made harddrive partition (1 of my HPs had this & the other didn't) otherwise you can order restore discs from HP.  You can replace the fan yourself too, just open up the bottom of your laptop and see what size fan you need, then go to Best Buy.  Its not that hard at all and you'll save yourself more frustration. "

" Engrish asbeen sekund langgidge  four HP emproyees "

" @The_Laughing_Man: Flip the computer over and unscrew it.  When you remove the bottom case you should be able to see the fan.  The fan should either be screwed down or be attatched with some kind of tabs.  There should also be a wire that runs from the fan to the mother board.  Just unplug the fan, its really that simple.  Then take that fan to a store and find one that's the same size.  Its hard to find a specific guide for that stuff, especially with laptops because that's all proprietary. "

" @Geno said:

" @The_Laughing_Man: Yes, Asus and Toshiba are the best brands among laptops.  "

A few people told me to sue HP for lieing to me lol.   They said to print out all the emails an take them to a lawyer.  Most of the emails have horrible grammar and spelling  If anyone wants to see a few of them please message me!  "

" @JoeyIA said:

" @The_Laughing_Man: Flip the computer over and unscrew it.  When you remove the bottom case you should be able to see the fan.  The fan should either be screwed down or be attatched with some kind of tabs.  There should also be a wire that runs from the fan to the mother board.  Just unplug the fan, its really that simple.  Then take that fan to a store and find one that's the same size.  Its hard to find a specific guide for that stuff, especially with laptops because that's all proprietary. "

Thanks  And at all who helped thank you. From what everyone says it does not look like I am over reacting.  "

" @The_Laughing_Man said:

" @JoeyIA said:

" @The_Laughing_Man: Flip the computer over and unscrew it.  When you remove the bottom case you should be able to see the fan.  The fan should either be screwed down or be attatched with some kind of tabs.  There should also be a wire that runs from the fan to the mother board.  Just unplug the fan, its really that simple.  Then take that fan to a store and find one that's the same size.  Its hard to find a specific guide for that stuff, especially with laptops because that's all proprietary. "

Thanks  And at all who helped thank you. From what everyone says it does not look like I am over reacting.  "

Be careful opening the thing yourself and tinkering with it, as that may violate your warranty further and leave you even further high and dry. They'll have ammunition against you. Save that for after you know nothing else will be done.  I also highly doubt you'll be able to replace the fan yourself, as most laptops I've ever seen use very specific-made fans that are sometimes even hard-wired to the system. Unplugging it will probably make your system overheat unless you leave the case open at all times, which kind of defeats the purpose of a portable laptop. "

" @The_Laughing_Man:  Ah... my bad. "

Man that sucks, you attempt to maintain you laptop and it voids your warranty.

" Man that sucks, you attempt to maintain you laptop and it voids your warranty. "