The issue: No video from the PS3 via HDMI. The PS3 itself has been confirmed to be fine by both a repair shop and on my other TV. The HDMI cable and HDMI port on the TV are both fine because they work with the Xbox.
Something HAS to be broken, but I don't know what it is! Any suggestions would be appreciated.
In the interest of thoroughness (and also to put my thoughts in order and confirm for myself that I haven't missed something obvious), I've listed out all the steps I've taken so far to troubleshoot this. Thank you in advance to anybody with the patience to read through this and respond.
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My wife was watching Netflix on our PS3 (fat, 80GB) when the screen went black. The PS3 was connected via HDMI through my receiver to my TV.
- I turned the PS3 off and on several times, including holding the power button to reset the video.
At this point, the LED on the front of the console is green, but there is no video. When I turn on the PS3, I see a brief flash of green on the screen, and then nothing.
- Switching inputs on the receiver, I see that my Xbox is also failing to output video.
- I've had trouble with the receiver's HDMI outputs in the past, so I disconnect both consoles and connect them directly to the TV via HDMI. The Xbox works fine now, but the PS3 still won't output video.
- I switch to a spare HDMI cable and use a different HDMI input on the TV - same issue.
- Reading online that removing the HDD will, at the very least, generate a prompt that storage is unavailable, I try that - still no video.
I take the PS3 to a local computer/console repair shop and explain the issue. Lucky for me, they do diagnostics for free, because the lady says the PS3 started up fine for them. She proceeds to explain how to reset the video, and when I tell her I've tried that, she offers to check my HDMI cable if I want to bring it back in. Sigh.
- Back at the house, I rummage through the attic for the composite cables that came with the PS3, and hook it up to the TV with those. Success!
- I attempt to change the connection to HDMI. Following the prompt on screen, I switch the source on the TV...........and still nothing. I turn the PS3 off and back on, reset the video a couple more times, and still can't get anything on screen. The composite connection, however, works fine.
- Do I have TWO bad HDMI cables? Stranger things have happened, I suppose, so I use the one from the Xbox, also changing to the TV input that has been working. I still get the same issue.
I dig behind the TV and get everything disconnected, then go down to the basement to try my other TV - something I probably should have done MUCH earlier in this process.
- I connect with the composite cables, change the input to HDMI, switch sources on the TV, and bingo! It works just like I would have expected it to.
- With the console now set to use HDMI, I take it back upstairs and reconnect it - still nothing on my primary TV. So.... a bad HDMI port on the TV?
- Nope! Because the Xbox has been working all along, and when I switch the cable back to the Xbox and turn it on - it still works fine.
Oh, and the best part of all? Once I finally get the PS3 working, I'll get to do all this over again when I reconnect the receiver to see if it was even part of the issue to begin with!
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