I love Comcast's service. On-Demand is one of the greatest accomplishments of man to date, but I have to say that their customer service flat out blows. A tree knocked out all of our cable lines three days ago and a technician is now FINALLY arriving. This poor guy looks like he has no idea what he's doing either. I have a theory that he's getting paid by the hour and is just gonna poke around all day and then say he doen't have the proper equipment to get the job done. Who knows, we'll just have to wait and see. Until thn I will continue to enjoy the awesomeness that is Giant Bomb off of leeched internet.