I talk to people on the phone that are experiencing financial hardship.
This can range from people going through a divorce, unemployment, terminal illness, permanent disability, gambling addiction, mental illness, lengthy legal battle, substance abuse problem, being effected by a natural disasters and plenty of other cheery scenarios.
Some days it's incredibly rewarding, but other days it's a complete emotional drainer.
Sounds like you were doing the right thing there duder.
I've never been in a proper punch up, pretty sure i'd go down like a sack of potatoes - the only fighting technique I learned in all my years as a younger brother was 'try to grab their head and slam it into the corner of something'.
I don't believe that technique works when you're not in a house and your opponent is over ten years old.
Fortunately bar fights are a rare occurrence in my part of town.