@bigsocrates ^inb4 your reply
While I certainly don't have numbers I'd have to imagine the majority of refunds came from last-gen consoles and as someone who has seen first hand CP2077 running on a One S that shit wasn't even close to what was advertised. Colonial Marines levels of shit. Coupled with them intentionally not showing it to anyone you couldn't help but feel like they knew what they were doing.
Now, no one should have expected it to look 100% like the ads since they were upfront it was mostly PC and some Series X footage (That Series X version that still doesn't exist BTW) this wasn't some like lower graphics settings downgrade it looked like some kind of 360 game in alpha and couldn't maintain 30fps. I understand it worked "fine" on upgraded consoles (haven't seen it myself) but still looked like ass. Regardless, the lower-end consoles are the biggest market. You make it work for them then scale up not the other way around. The noise was loudest because the biggest audience got the most busted version. You get the added nonsense with Sony pulling it because of politics and how they handled refunds more than the actual quality of the game. It was deserving of refunds and Sony wasn't in a place to handle it so had to make an example of CDPR for making them look bad after Sony surely gave them exceptions on cert. [Edit: That is to say, Sony made a bad situation worse by not having proper refund policies and procedures in place and used CDPR as a scapegoat for their own failings]