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djames216

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UStream / Justin.tv - possible fix for video not playing.

For the last couple of days, I have been experiencing major problems trying to play videos on ustream and justin.tv.  I never used to have a problem before, then it suddenly decided it simply wasn't going to play the video at all.  The most it would do is play a video advert at the beginning, then stop dead, even though my net connection seemed to indicate it was fetching video data etc. and my firewall settings seemed fine.  After much searching, I came across a solution that surprisingly worked for me and may work for you too.  It relates to accessing the global settings for flash player.  
 

  • Going to this link is the first step-  http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager04.html  It takes you to the global settings for Flash Player. 
  • Click the "Global Storage Settings" tab, and make sure there is a check mark next to "Allow third party flash content to store data on your computer"
  • Click the "Website Storage Settings" tab. In the lower half of the settings window, you will see a scrollable list of all websites that your flashplayer has visited and has storage settings for.  You can elect to either manually search for the UStream and/or Justin.tv sites and delete them from the list, by highlighting them and clicking "Delete Website" - or - you can do what I did and click "Delete all sites".  After doing this, I refreshed the ustream page I was on, and voila! The video was working again.
 
I hope some people find this fix useful.  I'm just glad I managed to find a working solution.  Apologies if this information is already in the forums somewhere, but I couldn't find anything when I searched.
 
Update: I have recently experienced problems with justin.tv not playing videos again.  I tried my above solution but it didn't work this time.  I eventually solved the problem by simply rebooting my router.
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