There has been a ton of tension building among diablo fans, since even before diablo 3's release. First, it took 12 years for a sequel for a game which many people would put on their top of all time list. Then it comes out and has a wide range of both mechanical and meta decisions that are widely criticized, and many of which had to be changed post release. And then post release support was pretty abysmal, especially when you consider its competition.
So, basically, its been 6 years since the last game. Tensions are still rising, and then they decide to announce the next entry into the franchise as a game not at all targeted towards its core audience. Diablo 3 already felt like it wasn't really targeting the diablo 2 fans. And then this game is announced, and its like they turned that dial to 11.
And they announce it at their convention, during the prime slot, with an audience (both online and the actual crowd) entirely composed of the fans they are not targeting with this game. Of course it explode in their faces.
The worst part about this is that it is completely predictable. The fact that Blizzard couldn't see it is, I think, part of the reason people are so upset. It further cements in peoples minds that Blizzard is not in-sync with the desires of their core. They were already apart from it, and despite massive amounts of negative feedback, they continue to move away from it. And while I am not a diablo fan personally, I can certainly empathize that that fucking sucks.
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