If you’re unable to access your email account and you’ve gotten a message that it’s been locked, this has occurred for your protection. Usually, it's as simple as a typo or wrong password being entered too many times.

If you are seeing the error message your account is inactive, it means your account has been flagged as a sender of excessive spam. It’s likely your account has been hacked and its security compromised.

1. Go to myAT&T ATT Email Password Reset
2. Select Forgot Att Email Password?
3. Complete the password info.
4. Choose security questions or temporary password and follow the prompts.
   If you choose temporary password, we’ll let you know where we sent it.
5. Create your new password.

Bellsouth Password Reset