It's a shame. I love Destiny and Destiny 2 but Bungie/Activision just doesn't get it. They don't understand the backlash and they don't understand why their decisions are bad for their product.
They do understand it. They put out a 45-minute podcast to address community concerns a week ago. They could articulate better what the community found lacking than the community does themselves. They fully understand. It seems they just don't really care enough.
Just wanted to say - they should have totally released that podcast this week after the DLC launched. While it was bad before, I feel like it has only gained momentum this week especially with the negative news around locked content, the Eververse stuff and of course the lack of actual content in the DLC itself. The podcast was probably done in an attempt to increase sales of course but we have no new communication from Bungie on these items, and I am not sure we will ever get it.