This hasn't been endemic of my entire time playing SWTOR but just today I had two instances that I think warrant discussion. Maybe I'm wrong, but I don't think it's crazy to say that SWTOR is many people's first real MMO experience. Perhaps cut those people some slack when they ask dumb/noobie questions. Also, don't assume people know the terminology you're using. I was doing Hammer Station and two people got into a fight over Channeling, and I still don't even know what it means, just that both people fighting were sure the other person didn't know what it meant, either.
Just a thought.