10 year paying Live member, and I finally did it... I'm... I'm gonna let it lapse. Just bought a gaming PC. Connected to the TV full time, with big picture mode, there is literally nothing Xbox Live offered that is not covered by another service. I was really worried when switching, but friends list, voice chat, party chat, online marketplace, cloud saves - it's all there, and accessible with a controller.
Certainly the Xbox was much cheaper than a PC, and if someone feels they are getting their money's worth, by all means keep supporting the service. But to anyone who is on the fence, or feeling forgotten by MS: it gets better.
Microsoft's problem is they are genetically incapable of NOT monetizing the ever-loving shit out of anything they do. Windows 8? Ads in the bundled apps. Xbox? Paid service (gold) required to access OTHER paid services (Netflix, Hulu Plus, etc)... and ads. Just got a Skype update on my phone... OH LOOK ADS! There is something in their culture that when presented with a choice to a) cultivate consumer goodwill, or b) monetize the hell out a service, they have to scream "Damn the customers, full speed ahead!" whilst charging forward, tripping, and impaling their nether region on a sharp outcropping of option b).
If i worked at Microsoft I would be flat out embarrassed Xbox Live as compared to my competitors' services; but then I would probably remember my users are locked in to my system with their libraries of expensive Xbox games and their friends lists, and I would chuckle quietly to myself that I had almost experienced a real human emotion as I went back to work trying to figure out how to get ads into notepad.exe
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