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What Happened Between Nintendo and Amazon Today? [UPDATED]

For a few hours, Amazon wouldn't let you buy a black 3DS.

No Caption Provided

UPDATED: Nintendo has issued a statement pretty similar to Amazon's own wording.

"An internal Amazon.com shipping issue triggered a brief hold on orders of Nintendo 3DS systems while the situation was reviewed, as is common in such matters," said the company in a statement. "Amazon.com resolved the issue, and Nintendo 3DS orders have resumed. There are no issues with Nintendo 3DS inventory or quality. For additional information about this incident, please contact Amazon.com."

--

You couldn't purchase the Cosmo Black version of a 3DS on Amazon earlier today. A note said the decision came from "because customers have told us there may be something wrong with our inventory of the item, the way we are shipping it, or the way it's described here."

It didn't take long for outlets like CNN to pick up on the story.

Making the situation stranger, the entire time that Amazon had pulled down purchasing options for the Cosmo Black version, customers could purchase the Aqua Blue version without a problem.

Amazon lifted the temporary ban this afternoon.

"We received customer feedback that there may be an inventory issue with the Cosmo Black Nintendo 3DS," said Amazon public relations manager Anya Waring to me in a statement. "The product itself was not under review. [..] The Amazon.com offer of black Nintendo 3DS was removed until we had a chance to investigate the issue, and it was resolved."

Amazon was not willing to expand on the "inventory issue" and why it was no longer a problem.

"Sorry, I don't have any additional detail to share," said Waring.

There were rumors the hardware was flagged due to complaints about 3DS hinges, which can reportedly scratch the top screen. Each 3DS comes with a one-year warranty, and Nintendo's a company historically known for being pretty easy to deal with when it comes to replacing devices.

Nintendo did not respond to a request for comment about the entire event.

Patrick Klepek on Google+

120 Comments

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Branthog

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Edited By Branthog

Scraping the bottom of the barrel, Patrick? This isn't news in any sense of the word. This happens fairly often on Amazon. If enough people complain about a product, they cease the ability to purchase the item until that issue is resolved. For example, if hard drives are being reported as not working after receipt and people say the packaging was poor, they will halt the sale of the item for a few hours or even days while they investigate whether there is really a problem and how they can fix it. This is exactly what you would want from a store. It also happened with the collector's edition hard cover GOTY edition Fallout 3 guide, because they were shipping it in such a way that it arrived with big dents or gashes in the hardcover. Where was the news flash on that?

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deactivated-5f8ac39b52e76

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@big_jon said:

Why is this even a story?

Maybe because Whiskey Media is Amazon hosted and they want to throw them a bone on occasion.
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somethingdumb

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Edited By somethingdumb

Don't yell at Patrick about writing a particular news story, especially when the same story was on GODDAMNED CNN.

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pkhilson

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Edited By pkhilson
@Sinful said:
@Torrim said:

Slow news day?

nope, pat is just doing what he always does...makes news out of nothing.
And LATE, saw this on another site early this afternoon. COPY/PASTE!! COPY/PASTE!! COPY/PASTE!!   
Bring back Brad Nicholson! No wait, I want my aspergers gamer and Cambodia genocide art game stories!!! 
 
Kidding, kidding. Patrick's awesome!
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prestonhedges

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Edited By prestonhedges
PRESIDENT OBAMA DEAD
Obama Herschel, President of the Stillwater High School A/V Club, found dead today...
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ezdude

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Edited By ezdude

perhaps they were being racist? nah...

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beforet

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Edited By beforet

Slow news week, eh Klepek?

Glad to hear that CNN is reporting about important things like a glitch at Amazon.

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EgoCheck616

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Edited By EgoCheck616

@Beforet said:

Slow news week, eh Klepek?

Glad to hear that CNN is reporting about important things like a glitch at Amazon.

Lay the fuck off. It's Monday. At least Patrick is trying to report the news. What have you done?

Woust thou like thine pizzas for carry out or shall I ride forth and deliver them unto you?

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Dallas_Raines

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Edited By Dallas_Raines

Stay classy, Giant Bomb community.

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beforet

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Edited By beforet

@EgoCheck616: Wo-ho, relax Buster Bill! Didn't mean to insult your idol.

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DrEmettBrown

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Edited By DrEmettBrown

@ezdude said:

perhaps they were being racist? nah...

hmmmm.... conspiracy... you might be on to something...

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Milkman

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Edited By Milkman

@NeverDave said:

Guy reports on a thing that happened, GiantBomb users lose their shit.

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wolf_blitzer85

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Edited By wolf_blitzer85

But are games art?

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Brackynews

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Edited By Brackynews
Nintendo's a company historically known for being pretty easy to deal with when it comes to replacing devices.

No small part of why I fly that red flag. One of my favourite stories is during the heyday of NP Strategy Guides, calling to ask if the pack-in Earthbound guide is available separately from the game. "Well we don't sell it, but I can send you one." Okie doke then!

Then I contrast with my Sega story of trying to order the Phantasy Star IV guide, which is basically a B&W photocopy job. And the hedgeprick on the phone saying it's Sega of A-mer-i-ca, and they don't ship to Ca-na-da.

And that was when I decided Sega must be destroyed. It took a while, but I consider Mario & Sonic a victory.

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maginnovision

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Edited By maginnovision

@EgoCheck616 said:

@Beforet said:

Slow news week, eh Klepek?

Glad to hear that CNN is reporting about important things like a glitch at Amazon.

Lay the fuck off. It's Monday. At least Patrick is trying to report the news. What have you done?

Woust thou like thine pizzas for carry out or shall I ride forth and deliver them unto you?

I always get delivery, thanks. Pepperoni and jalapeno please.

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priorityseven

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Edited By priorityseven

@NeverDave said:

Guy reports on a thing that happened, GiantBomb users lose their shit.

And how sad it is.

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sixpin

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Edited By sixpin

@Milkman said:

@NeverDave said:

Guy reports on a thing that happened, GiantBomb users lose their shit.

Agreed.

Man, there sure are a lot of angry nerd-ragers on here these days.

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Sinful

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Edited By Sinful
@sixpin said:

@Milkman said:

@NeverDave said:

Guy reports on a thing that happened, GiantBomb users lose their shit.

Agreed.

Man, there sure are a lot of angry nerd-ragers on here these days.

Yeah clearly...it's like everybody has a different opinion and everything...seesh what a world we live in.
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kosayn

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Edited By kosayn

Man, between low battery life and this - customer anecdotes suggest it actually is a defect in a significant percentage of units - I'm probably going to pick up Catherine and Shadows tomorrow rather than splurging on a first gen 3DS. At least if I early adopt games I don't have to worry about the hardware working.

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sixpin

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Edited By sixpin

@Sinful: There is a difference between expressing one's opinion and acting like a jerk. Some on here lack that distinction and are attacking Patrick, that is rude and inappropriate.

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Claude

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Edited By Claude

Thin line. Life is beautiful with words fulfilled. Words.

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Sinful

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Edited By Sinful
@sixpin said:

@Sinful: There is a difference between expressing one's opinion and acting like a jerk. Some on here lack that distinction and are attacking Patrick, that is rude and inappropriate.

I find it ruder and jerk like for these type of "News" appearing....oh excuse me...i must be raging...ill back off now.
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sixpin

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Edited By sixpin

@Sinful: I am uncertain whether or not you are being serious. Did I hit a nerve somehow? It wasn't my intent as my words where not pointed directly at you, but at the distasteful sentiment that has seemingly overtaken this tread. I simply desired to post a counter opinion to all of the hate. If you are merely attempting to get a rise out of me then I apologize for wasting your time.

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Rolyatkcinmai

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Edited By Rolyatkcinmai

I bought a black 3DS from Amazon.

Not today though.

Just lettin' you guys know.

In case you were curious.

Bye.

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FMinus

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Edited By FMinus

THE HORROR, newsworthy? Not really. 

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Sinful

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Edited By Sinful
@sixpin: just a bad case of miscommunication. we will continue with our lives as they once were. We shall not remember this day ever again. So....how about them *insert Local Sports Team Here* doing? I heard they are doing great this summer.
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Shadoestar

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Edited By Shadoestar

Amazon doesn't care about black...Actually, that joke is way too easy.

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TheChaos

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Edited By TheChaos
@xobballox said:
@DonutFever said:

Fucking Racists.
That's what I came here to say.
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timeshero

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Edited By timeshero

@DonutFever said:

For a few hours, Amazon wouldn't let you buy a black 3DS.


Fucking Racists.

This.

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Hector

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Edited By Hector

@DonutFever said:

For a few hours, Amazon wouldn't let you buy a black 3DS.


Fucking Racists.

Lol!

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yukoasho

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Edited By yukoasho

Why would anyone want to buy any color 3DS?  There's nothing out there, unless you're that desperate to buy N64 ports.

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Jayzilla

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Edited By Jayzilla

it's just a marketing conspiracy organized by Colonel Sanders' rotting corpse.

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deactivated-5c7ea8553cb72

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@wolf_blitzer85 said:

But are games art?

What is truly art?
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Edited By AndrewB

You know, just because Nintendo isn't acknoledging it doesn't mean there isn't a problem. Hinge problems and the DS line of products go hand in hand. I now have two different DS models (original and Lite) as a line of reference. Original is completely cracked in half, Lite has an ever expanding hairline fracture.

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Jazz_Lafayette

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Edited By Jazz_Lafayette
@Gliz9 said:

@TheHBK said:

@DonutFever said:

For a few hours, Amazon wouldn't let you buy a black 3DS.


Fucking Racists.
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Protonguy

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Edited By Protonguy

@DonutFever said:

For a few hours, Amazon wouldn't let you buy a black 3DS.


Fucking Racists.

Lol. Well at least we got this from the story.

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Dr_Perscitus

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Edited By Dr_Perscitus

Wow! What a scoop! 
 
Breaking News! Something inane happened, somewhere.
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deactivated-63d17e8766caf

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@Lord_Yeti said:

Stay classy, Giant Bomb community.

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AldoTheApache

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Edited By AldoTheApache
@Dr_Perscitus said:
Wow! What a scoop!  Breaking News! Something inane happened, somewhere.
This. 
This site is getting more like all the others with rubbish stories like this, come on Patrick, this website never used to post such uninteresting banal stories as this, you can (and usually do) do much better.
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Legend

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Edited By Legend

You're entering into Brad Nicholson territory with this story, Patrick. We know you can do better!

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Chrozium

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Edited By Chrozium

Great to know I'm spending $5 a month to get 'stock' updates.

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Winternet

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Edited By Winternet

@chrozium said:

Great to know I'm spending $5 a month to get 'stock' updates.

aaaaaaand ZING!

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Majorgamer

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Edited By Majorgamer

ok then 

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Legend

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Edited By Legend
@BeefyGrandmole

My friend got an 3DS box with no 3DS in it shipped to her from amazon a couple of months ago.

Wow, she got the super rare invisible color 3DS!! I've been looking for one of those for months!
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punpun

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Edited By punpun
@Protonguy said:

@DonutFever said:

For a few hours, Amazon wouldn't let you buy a black 3DS.


Fucking Racists.

Lol. Well at least we got this from the story.

That's only funny when Vinny does it. Not so much you Giant Bombers.
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Mr_Skeleton

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Edited By Mr_Skeleton

I smell a conspiracy.

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AndrewB

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Edited By AndrewB

Sure it's a mundane event that went nowhere, but I think the point of the story here was to clarify what happened because it was something that got picked up by the mainstream media. I remember hearing about it and thinking nothing of it, but it's still kinda good to hear what became of all that rubbish.

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FMinus

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Edited By FMinus
@YukoAsho said:

Why would anyone want to buy any color 3DS?  There's nothing out there, unless you're that desperate to buy N64 ports.

The same reason your parents opted not to abort you. Even there's idiots around the planet already, they wanted one of their own. 
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chem

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Edited By chem
@Godlyawesomeguy said:

@wolf_blitzer85 said:

But are games art?

What is truly art?
What is truly anything?
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serenityman

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Edited By serenityman

Quest