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What Happened Between Nintendo and Amazon Today? [UPDATED]

For a few hours, Amazon wouldn't let you buy a black 3DS.

No Caption Provided

UPDATED: Nintendo has issued a statement pretty similar to Amazon's own wording.

"An internal Amazon.com shipping issue triggered a brief hold on orders of Nintendo 3DS systems while the situation was reviewed, as is common in such matters," said the company in a statement. "Amazon.com resolved the issue, and Nintendo 3DS orders have resumed. There are no issues with Nintendo 3DS inventory or quality. For additional information about this incident, please contact Amazon.com."

--

You couldn't purchase the Cosmo Black version of a 3DS on Amazon earlier today. A note said the decision came from "because customers have told us there may be something wrong with our inventory of the item, the way we are shipping it, or the way it's described here."

It didn't take long for outlets like CNN to pick up on the story.

Making the situation stranger, the entire time that Amazon had pulled down purchasing options for the Cosmo Black version, customers could purchase the Aqua Blue version without a problem.

Amazon lifted the temporary ban this afternoon.

"We received customer feedback that there may be an inventory issue with the Cosmo Black Nintendo 3DS," said Amazon public relations manager Anya Waring to me in a statement. "The product itself was not under review. [..] The Amazon.com offer of black Nintendo 3DS was removed until we had a chance to investigate the issue, and it was resolved."

Amazon was not willing to expand on the "inventory issue" and why it was no longer a problem.

"Sorry, I don't have any additional detail to share," said Waring.

There were rumors the hardware was flagged due to complaints about 3DS hinges, which can reportedly scratch the top screen. Each 3DS comes with a one-year warranty, and Nintendo's a company historically known for being pretty easy to deal with when it comes to replacing devices.

Nintendo did not respond to a request for comment about the entire event.

Patrick Klepek on Google+

120 Comments

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DarkGamerOO7

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Edited By DarkGamerOO7

I bought a Cosmo Black 3DS back in early June and neither the circle pad nor bottom screen scratches my 3DS, however after being close for a long time or being in my travel case, the bottom screen edge will leave a slight line of dust/dirt and a smudge that looks similar to a scratch on my top screen but it comes off when I wipe the screen with my cleaning cloth. Nintendo really needs to put a stronger hinge and better bumpers on the screen though, as doing those two things would prevent this problem entirely.

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MeatSim

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Edited By MeatSim

This is big news apparently??

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dvorak

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Edited By dvorak

What a non-story. Slow news day I guess.

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BitterAlmond

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Edited By BitterAlmond
@DonutFever said:
@nk19 said:
@Aetheldod said:
@DonutFever said:

For a few hours, Amazon wouldn't let you buy a black 3DS.

 
Fucking Racists.
And here I tought we were in an age were color didn't matter , fo shame amazon  , fo shame
You want equality, where is my Aryan white 3DS?
The art assets in Face Raiders are slightly altered in that one.
And it's comment pyramids like this one that make me love GiantBomb.
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Chrozium

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Edited By Chrozium

@Winternet said:

@chrozium said:

Great to know I'm spending $5 a month to get 'stock' updates.

aaaaaaand ZING!

Thank you, thank you. I'll be here all week.

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Naoiko

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Edited By Naoiko

Glad they fixed it.

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SKNMatt

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Edited By SKNMatt

Cool story bro

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iDarktread

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Edited By iDarktread
@Sinful said:
@Torrim said:

Slow news day?

nope, pat is just doing what he always does...makes news out of nothing.
Don't be like that, 'Sinful.'
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Mummenschanz

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Edited By Mummenschanz
@Rolyatkcinmai:   I bought a green cardigan.
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NeoTechni

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Edited By NeoTechni

" and Nintendo's a company historically known for being pretty easy to deal with when it comes to replacing devices."
 
False, when my DS lite's hinge broke they wanted $70 to fix it. Everyone claimed Nintendo was fixing them for free.
Instead, I got a replacement shell for $10 off ebay.

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TechHits

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Edited By TechHits

This is something we needed to know? That for a few hours you couldn't buy black 3dS's from Amazon, that is news worthy? 

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RecallBerserk

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Edited By RecallBerserk

Joystiq offers enough "news" for I.

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chet_rippo

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Edited By chet_rippo

O.o Why is this important?

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yukoasho

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Edited By yukoasho
@Godlyawesomeguy said:
@wolf_blitzer85 said:

But are games art?

What is truly art?
"Art" is nothing more than a term used by rich whites to put down anything that didn't have roots in European tradition.  It's a loaded, meaningless term which serves only to denigrate the creativity of anyone not in the "culture elite."
 
@FMinus said:
@YukoAsho said:

Why would anyone want to buy any color 3DS?  There's nothing out there, unless you're that desperate to buy N64 ports.

The same reason your parents opted not to abort you. Even there's idiots around the planet already, they wanted one of their own. 

Wow.  Did you REALLY have to take it to such a personal level?
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Three0neFive

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Edited By Three0neFive
@YukoAsho said:
@FMinus said:
@YukoAsho said:

Why would anyone want to buy any color 3DS?  There's nothing out there, unless you're that desperate to buy N64 ports.

The same reason your parents opted not to abort you. Even there's idiots around the planet already, they wanted one of their own. 
Wow.  Did you REALLY have to take it to such a personal level?
he mad
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yukoasho

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Edited By yukoasho
@Three0neFive said:
@YukoAsho said:
@FMinus said:
@YukoAsho said:

Why would anyone want to buy any color 3DS?  There's nothing out there, unless you're that desperate to buy N64 ports.

The same reason your parents opted not to abort you. Even there's idiots around the planet already, they wanted one of their own. 
Wow.  Did you REALLY have to take it to such a personal level?
he mad
Guess there's that.  I should have let it pass me.  Haters gon' hate, and fanboys have plenty of hate to go around.
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SilverZeo

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Edited By SilverZeo

Did someone drop a box of them or something?

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Brackynews

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Edited By Brackynews
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Sliqcore

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Edited By Sliqcore
@YukoAsho:  I've never seen someone use the fact that someone was NOT aborted as an insult.. haha  Seems like a win to me, being born and all.. 
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yukoasho

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Edited By yukoasho
@Sliqcore said:
@YukoAsho:  I've never seen someone use the fact that someone was NOT aborted as an insult.. haha  Seems like a win to me, being born and all.. 
Yeah, being born is pretty awesome.  I can certainly think of worse things.