You may have heard the news: we'll be running our first sale in a while next week, just after PAX ends. In the meantime, a lot of you who signed up during last year's PAX may have been renewed at the full price, with a store code being sent to you. If you'd like to be refunded down to the sale price, justdon't use the store code to order anything, send me an email at support at giantbomb.com, and I'll cancel the code and refund you down to the sale price of $35. I'd ask for a little patience as I get through these emails, though; sale weeks always wind up resulting in a high volume of support emails and, well, you know.
Apologies for the hassle. Our payment processor makes things pretty confusing if we have sale weeks at the same time every year; renewals will be charged full price even if there's a sale on for "new" subscriptions, which of course is awesome and makes everyone happy. So we're going to try and make sure that sales don't overlap year-on-year going forward. Obviously it'd be easier if each sale was before the one-year anniversary of the one before it, so that people could extend their subscriptions without having to renew+get a refund, but live and learn!
We'll try to be more clear about when these happen going forward, but in the meantime, please email support if you have any questions about anything.
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