Can't sync PS4 with the phone app

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killer_meatballs

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Anyone else having a problem syncing their PS4 and phone? I go to "Add Device" under the Playstation App on the PS4 and the code comes up on screen to enter on my phone.

But on my phone its say "PS4 not found"

I am logged into PSN on my phone.

I tried shutting off my phone, resetting it, but nothing. I have an iPhone 5.

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Spoonman671

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I had the same problem when I tried it. I imagine it will get ironed out eventually.

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Aetheldod

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I dunno about this but could the bluetooth be disabled? (I dont know if the PS4 has this anyway , just throwing some ideas around)

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knifeoframbo

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I can't get it to connect on android, looks like a wonky app in true Sony fashion

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killer_meatballs

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@aetheldod I was thinking the same thing. I turned on bluetooth on my phone just for the heck of it, but still didn't work.

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JunkHype

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flippyandnod

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I had this trouble once. Next time it worked for me. After I got it synched, it works fine, although it's a bit of a weird app.

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kaos_cracker

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Did you follow the instructions it gave? I had no problem.

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Kidavenger

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I've connected my tablet, phone and vita no issues.

Try turning off your mobile data to make sure the phone is using wifi when you try to connect.

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chrish

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#10  Edited By chrish

I fixed mine by disabling wireless isolation in the router. It may have been network isolation. Either when that was disabled it worked likea champ.

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Billiam_warnes

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#11  Edited By Billiam_warnes

My phone says "incorrect code" whenever I enter the numbers on the screen. Even though every time I enter it, Its correct

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Glissy95

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Make sure that you select

‘Mobile App Connection Settings’

NOT ‘Remote Play Connection Settings’