Anyone having issues with client saying you dont own the game?

#1 Posted by Rhaknar (5940 posts) -

so yeah, 11 or so hours before headstart, I try to log in just for funsies and the client keeps saying I dont have a GW2 key registered to my account... which i bought back in April, and played 2 of the BWEs. When I log in to account on the website it works, but if i try to log in to the forum it says:

Login Error: You do not have access to Guild Wars 2.

Good times. Over / under on me not being able to play tomorow morning (im in Europe). Anyone else have this issue?

Edit: Before you say "the game isnt live" i know that, and everyone I ask says the message they get is the usual "there is no current beta running" or whatever.

#2 Posted by project343 (2807 posts) -

This is very strange. I assume you bought it directly from ArenaNet? And bought the digital version?

They could be screwing around with some of their systems and prepping them for launch, but I'd try to contact customer service ASAP.

#3 Posted by Rhaknar (5940 posts) -

@project343 said:

This is very strange. I assume you bought it directly from ArenaNet? And bought the digital version?

They could be screwing around with some of their systems and prepping them for launch, but I'd try to contact customer service ASAP.

yeah from ANet (back in april lol) and I played some BWEs so it was working. And I put a ticket in...but yeah...ticket on launch day, GL with that. Fucking sigh

#4 Posted by Benny (1937 posts) -

@Rhaknar: have you verified your email address?

#5 Posted by Rhaknar (5940 posts) -

@Benny said:

@Rhaknar: have you verified your email address?

how do you do that?

#6 Posted by Benny (1937 posts) -

@Rhaknar: Last time the client was working you could verify your email address. I would suggest trying to log into guildwars2.com and see if everything checks out there as well.

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