Maybe I can share some of my experience with you guys. I'm from Argentina and suffer something similar when playing, but in my case (as mentioned before) with Brazilian players.
The MOBA scene grew really fast in South America due to WC3 piracy and private servers (also mentioned before); this lead to DotA being very popular in the "cyber cafés" where people with low income would spend hours and hours playing locally, reinforcing all of the negative parts of playing the game. After some time passed and new MOBAs appeared, all this people grew up (at least in age) and even with the shittiest computers have been able to play the game. Keep in mind i'm not saying that it's related to having more/less money, but to how the community started around South America (comparing it to what happened in EU).
Heroes of Newerth implemented a system that blocks South American players to join other servers, the result?, tons of players left the game to LoL and DotA2, because for every asshat you encounter in a game there's probably a good player that doesn't wan't to play with them, so they go to US servers, increasing the waiting time for the rest (also mentioned before).
Now, the problem in the games is that a lot of people know very little english and are probably playing with Skype on, with one or two friends. They don't care aboutsaying anything to the rest, because they're "oh so good" that think that communication is useless, having their friends over skype they play by themselves and unless they're really good, you're probably all dead because the other team is a bit more organized. Tons of people play this way, in very small groups that know very little english and prefer to play with their friends, what if the rest of the team needs help?, well, they will think the rest of the players suck, curse a little an on to the next match...
If anyone has any questions on this subject I've been playing DotA almost since the beggining of the game in South America so maybe I can share some insight on the subject and the community!.
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