They really haven't done themselves any favours over the last couple of years.
Removing OtherOS was just the start and all their fans are constantly asking for new features for PSN and the XMB, but nothing ever comes.
I personally don't play a lot of multiplayer online, so cross-game chat is the last on my list.
But, not having the XMB being built into games is just stupid really... :/
Rookie mistake when coding.
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