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Matteo_of_Eld

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Matteo_of_Eld

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I began using Jdownloader and that has solved the problem! Thanks for your help.

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Matteo_of_Eld

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@rorie Thank you for responding! Those are both good points. I've never tried an independent downloader before, but it is definitely worth a shot. Not sure about the internet connectivity being and issue but I will look into that as well. The specific videos are the recent Giant Bomb Unplugged, the last three Demo Derbies, the last two UPFs, every Metal Gear Scanlon, and the most recent mailbag. It probably is something on my end somehow given that I haven't seen anyone else reporting this specific issue.

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Matteo_of_Eld

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#3  Edited By Matteo_of_Eld

I've been downloading (using the premium member HD download functionality) all of my Giant Bomb vids for the last couple years for multiple reasons, including but not limited to my ongoing struggles with making the video player work, and the fact that I'm not able to spend as much time in areas with internet as I used to. Downloading them has allowed me to keep up with content on my own time, and save my place in each video. Unfortunately, all of the videos I've downloaded in the last couple weeks have been corrupted, no matter what resolution I chose. The download usually "completes" after only a few minutes and the videos themselves quit about 10 minutes in. It's seriously bumming me out. The reason I've remained a subscriber is because how theoretically easily I've been able to get all of your content, but as stated above, the video player has never worked well for me on either of my devices (my laptop running chrome or my Tab 4 also running chrome) and now I can't even download the videos without them crapping out on me.

Is there some new way they've been uploaded that is causing the problem? I would love if the issue could be addressed even if it's just looked into and not resolved. I understand all of the engineers are busy doing other things but I've considered cancelling my premium subscription because it is effectively worthless.

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Matteo_of_Eld

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#4  Edited By Matteo_of_Eld

Additionally, I've tried downloading the videos (by clicking the "download" button) and have gotten a black screen with a messed up play bar on the bottom, but still no video.

Relatedly, I wasn't sure if this was by design but when using Progressive mode, I can't skip around the video. I tend to watch the longer videos in chunks, and all of these problems add up to me not having a reliable way to watch any of the subscriber videos in HD. qq I know but hey.

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Matteo_of_Eld

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#5  Edited By Matteo_of_Eld

I'm a subscriber, and I can no longer watch the HTML5 versions of any videos. Clicking play removes the big "play" symbol for a second, then returns it and nothing happens. This occurs for low, high, and HD quality.

I use Chrome and have not changed/ updated any extensions recently

speed test here http://www.speedtest.net/result/2551356186.png

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Matteo_of_Eld

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#6  Edited By Matteo_of_Eld
@MattyFTM:  It's all good.  It worked, but there is still an issue with Sunday part 3.  Even the first time when I was downloading them (before my internet cut out and I had to clear my cache), Part 3 would claim that it did not exist.  I'm assuming that it works for everyone else though, so :/
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Matteo_of_Eld

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#7  Edited By Matteo_of_Eld
@MattyFTM:  Perhaps I just needed to clear my cache or download history then.
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Matteo_of_Eld

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#8  Edited By Matteo_of_Eld

Could there be a possible re-upload?  The links for some reason just refresh whenever I click download.