@rorie For what it is worth I have compiled a pretty good list of total characters and I have spent zero cents on the game.
Right now my list is 5 Star Luke, 4 Star Fives, Luminara Unduli, Count Dooku, Savage Opress, Darth Sidious, Ashoka Tanou, Captain Phasma, Mace Windu, Dathcha, and Admiral Ackbar. I also just unlocked Stormtrooper Han, am a few shards from unlocking Vader and Kylo Ren. (I have plenty of 2 star and lower characters, some named as well.)
While farming lower tier non named characters can help, grinding your way so you can farm named characters makes all the difference I've found. When you level up and gear up Luminara as a leader she can give all your characters passive healing over time everytime they start their turn. That is on top of her actual healing buff, which you can eve gear up to activate even more healing over time. Dooku's 100% counter rate is also fantastic. Named heroes have the abilities that can make the difference in close battles I've found. While there is a grind to it, I've been playing the game since it launched just before X-Mas. It isn't that crazy. I maybe put in anywhere from 20 minutes to over an hour per day. It's really easy to log in, get all the daily rewards, grind a few shards, then wait till tomorrow.
I also think despite having some pay to win scenarios they do a pretty fair job of distributing heroes, especially with ways to earn them without paying. They keep adding more of that stuff over time too, as Qui Gon just got added to Squad Cantina shards. Once you unlock Galactic War as well, super easy to grind gold, shards, and ability mats as it rewards you more and more the more you go in.
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