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Team Bondi Lead Rebuts Attacks Against the Company

Lead gameplay programmer Dave Heironymous pens an open letter to the IGDA telling Team Bondi management's side of the story.

"I know, I know. I'll be labelled as 'Brendan McNamara's sock puppet' or worse," begins Dave Heironymous' post on GamaSutra today, "You'll just have to take my word that I'm doing this because I enjoy working at Team Bondi and don't want to see it destroyed by anonymous ex-employees."

Team Bondi's Dave Heironymous says the story of the studio's work practices has been a one-sided argument thus far.
Team Bondi's Dave Heironymous says the story of the studio's work practices has been a one-sided argument thus far.

Heironymous is one of Team Bondi's original employees, having joined the company straight out of University as a junior programmer, and eventually worked his way up to a position of team management. He spent the last four years working as L.A. Noire's lead gameplay programmer, and self-identifies as one of the "management goon squad" referred to by the ex-employees of the studio who have decried the working conditions at the studio in recent weeks. Heironymous had much to say on the subject of Team Bondi's working practices, and his own experiences with the alleged crunch hours that have drawn so much ire.

In Heironymous' mind, longer working hours were an inevitability of the development process. Indeed, most developers will tell you that crunching is simply a fact of making a game, but the issue many have taken the studio to task for regards falsified claims of crunch hour needs, pertaining to perpetually missed release dates and milestones. However, Heironymous says that no one at the studio worked any harder than management themselves did, and that compensation for additional hours was routinely given.

Recognising that working on the weekend was inevitable, Team Bondi put in place a scheme to (generously) reward employees for their weekend days spent at work. Additionally, in the last 6 months of the project a scheme was put in place to reward employees for staying back late on weeknights, and this resulted in myself and most of my team getting an additional 4 weeks of leave upon completion of L.A. Noire, on top of the weekend working payment.
Towards the end of the project I was probably working (on average) around 65 hours per week. Apart from a few isolated cases (various demo builds) this was the highest my regular hours ever got to, and at no time did I ever work 100 hours per week. If you think about it, that's 14 hours per day, 7 days per week, which is huge. I can't say that no-one ever worked 100 hours per week, but those sorts of hours were not encouraged. In fact, if someone on my team was working that hard I would have done my best to stop them.
I never (and in my experience, neither did any of the other managers) expected anything from my team that I didn't expect of myself. The management team at Team Bondi was not ensconced in an Ivory Tower working normal hours while everyone else crunched. Brendan himself worked very long hours and few of us here in the studio are aware of how grueling the DA and motion capture shoot in LA was.

In regards to the accusing parties who have repeatedly commented (albeit anonymously) on the dire working conditions at the studio, Heironymous challenged their motivation for coming after the company.

== TEASER ==
If the motivation were to see improvement in the working conditions at Team Bondi, then I'm all for it. I have a wife and friends who didn't see very much of me during the latter stages of L.A. Noire, and I'm lucky my wife was so understanding. All of the management and staff at Team Bondi want to improve our processes so we can make even better games in a decent timeframe, without burning people out along the way. However, some of these comments in recent stories seem to go beyond that. Some ex-employees who left the company years ago want to see Team Bondi destroyed. They want to see 35 game developers out of a job. That seems to me to be a less laudable motivation.

At no point in Heironymous' missive does he lay down any theories as to why former employees would be banding together to ruin the studios' reputation, nor does he address the crediting issues that left a hundred former employees without published credit for their work on L.A. Noire (most recently covered by our own Patrick Klepek here). However, Heironymous does concede that over the course of the game's lengthy development cycle, some mistakes were likely made, and simply asks for the chance to improve on things for the future.

Saying all of this, no-one at Team Bondi is under the illusion that crunching is a good way to work and we're actively working to learn from our mistakes for our next project. The people at Team Bondi are great to work with and I'm confident that we can make Team Bondi a leading game studio on the international stage.
Please think about that when you talk about boycotting L.A. Noire or about how heinous Team Bondi is. There is a team of dedicated game developers here in Sydney that look forward to learning from their mistakes, improving on their successes and taking on the world again next time around.
Alex Navarro on Google+

124 Comments

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deactivated-57d3a53d23027

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I wasn't there so I don't know who is right, but since I hate the game I'll blindly side with the anonymous employees.

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John1912

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Edited By John1912

Management are always asshats.  The very nature of an authority position, and a need to hit a release date is enough to have things break down they way they have.  Its a companies job to put itself above and beyond its workers to insure is survives.  Its unfortunate, but a fact.  Seems R* and Team Bondi appear to be larger asshats then the next person/company/wtf ever.

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BLipp18

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Edited By BLipp18

a little off topic, but is "reefer madness" the last la noire dlc? or are they ever going to release the Fraud desk and any other desks/cases that were finished and didnt fit on the discs?

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leebmx

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Edited By leebmx
@Brendan@Brendan said:

@Da_Madness said:

@leebmx said:
As others have pointed out I can't really see anything in his statement which contradicts any of the accusasions made by former employees. He doesn't even touch on the most important point they made which was that the management constantly gave misleading release dates to encourage extra hours and crunching. It wouldn't be so much of a problem if the management could admit they made serious mistakes, and if they had compensated people for their time properly and credited the people that left before the project was finished. It is the lack of compensation and credit which makes them look so nasty. Also he makes no mentions of Brendan MacNamara's supposedly aggressive management style.
I completely agree. All the guy is confirming is that it was great to be in management.

I feel compelled to note that a few of the things both of you said in your comments were definitely commented on in the article. He didn't touch upon false claims of crunch hour needs or un-credited work.

admit they made serious mistakes

no-one at Team Bondi is under the illusion that crunching is a good way to work and we're actively working to learn from our mistakes for our next project

compensated people for their time properly

Team Bondi put in place a scheme to (generously) reward employees for their weekend days spent at work. Additionally, in the last 6 months of the project a scheme was put in place to reward employees for staying back late on weeknights

confirming is that it was great to be in management

I never (and in my experience, neither did any of the other managers) expected anything from my team that I didn't expect of myself. The management team at Team Bondi was not ensconced in an Ivory Tower working normal hours while everyone else crunched

1. I think that is a pretty poor apology and makes no mention of the complaints of giving false release dates to force crunching, or not crediting people who left early. 
2. I don't think bringing in a scheme in the last 6 months of a seven year project can seriously be called proper compensation. - Again, what of all the hours that staff who left early worked in the preceeding 6 and a half years. 
3. The last comment wasn't mine - but  just because you work the hours doesn't make it right to force others to do so. In any case management will be on higher pay and have greater job security and greater potential rewards from the project  so it's not comparable. 
  
This statement really doesn't rebut any of the initial complaints,  ignoring some altogether and attempting to positively spin what it does mention. 

Obviously I don't know exactly how things went down, I only have the leaked emails (which you should really read if you haven't) and other comments from staff to contrast with this statement and the interview on IGN with Brendan MacNamara (who seems to be universally recognised as very difficult to work with).  
 What really makes me believe the workers are the fact that the only voices contradicting their story (I have seen anyway ) come from senior management and that Rockstar, who are not noted for giving their staff an easy ride (see the Red Dead Redemtion/Rockstar Wives letter), were apparently so appalled by the working conditions that they won't be publishing any more of Team Bondi's games. 
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Faint

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Edited By Faint

He hasn't really denied any of the claims tossed out by the former employees. All he did was say they got paid a bit to work weekends and longer hours. In my opinion, that doesn't change a whole lot.

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Hailinel

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Edited By Hailinel

I can't say I find any of his argument compelling.

So yeah, calling him a sock puppet it is.

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kosayn

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Edited By kosayn

Tech jobs have more or less completely lacked unions in the 50 or so years since people have been building and working with computers. I guess nerds are such smart guys that they don't need them, is the idea? Anyway, the fact that 'crunch' is now seen as a normal practice is more of a problem than one newish company in particular dropping the ball. You can bet they'll get that design machine well oiled for the sophomore effort after how well Noire sold.

What it makes me think of most is how young the games industry still is. Practices will improve one way or another, you can't just have the wild west forever.

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Turtlemayor333

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Edited By Turtlemayor333

@Hailinel said:

I can't say I find any of his argument compelling.

So yeah, calling him a sock puppet it is.

Considering that you always look for the worst in a situation, can't say I'm surprised.

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P_Pigly_Hogswine

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Edited By P_Pigly_Hogswine

I work in a creative dev agency (not gaming) and this shit happens all the time. It's a tough, demanding industry. Sounds like you've got a couple of princesses in the mix shitty about the fact they weren't their when the wrapping came off, throw in some big personalities and some blogs and here we are. None of this seems surprising in the slightest and it probably happens in countless other studios. The studio has a client and a massive financial obligation to hit. They're hardly "just producing a game". If LA Noire didn't garner the kudos it did, no one would even know about this. And as others have pointed out, the reason the accusers are anonymous is likely because of the effect on future employment.

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Hailinel

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Edited By Hailinel

@Turtlemayor333 said:

@Hailinel said:

I can't say I find any of his argument compelling.

So yeah, calling him a sock puppet it is.

Considering that you always look for the worst in a situation, can't say I'm surprised.

It's apparent that you don't know me that well.

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bhlaab

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Edited By bhlaab

Firstly, my motivation for writing this: while I’m part of the “management goon squad” at Team Bondi, I’m also part of the “Aussie Five” who were the first five local employees at Team Bondi. I’ve been at Team Bondi since it was 11 people in a big empty room.

As one of the people who watched other people get fucked and did some of the fucking, I have to say the experience wasn't too bad!
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Slaker117

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Edited By Slaker117

Given that it is in his interest to spin this as positive as possible, and his story still doesn't sound all that positive, I'm going to go out on a limb here and say the management on a game that took seven years to make was kind of fucked.

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dim499

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Edited By dim499

love the tricked up name Heironymous instead of Hironimus

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lordofultima

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Edited By lordofultima

@Franstone: The 60+ hours a week created an amazing game. So I'd say, mission accomplished!

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CMarie55

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Edited By CMarie55

@ADarkMatter: WIN.

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NekuSakuraba

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Edited By NekuSakuraba

When the same thing happens to another Rockstar game (Red Dead Redemption) you would start to think that maybe it was Rockstars fault.

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kadayi

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Edited By kadayi

@bhlaab said:

Firstly, my motivation for writing this: while I’m part of the “management goon squad” at Team Bondi, I’m also part of the “Aussie Five” who were the first five local employees at Team Bondi. I’ve been at Team Bondi since it was 11 people in a big empty room.

As one of the people who watched other people get fucked and did some of the fucking, I have to say the experience wasn't too bad!

LOL a fair description I'd say of Dave's part in the whole affair . I think regardless of how one slices or dices it, 7 years in development Hell, a 100 person staff turnover and the simple fact that their publisher now wants nothing to do with them from here on in says far more about the nature of their company management than anything else. Strangely enough in this life, you then tend to reap what you sow. Seems the management at Team Bondi are only just cottoning onto this fact.

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TheKreep

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Edited By TheKreep
@FluxWaveZ said:
@TheKreep: A ton of people were left uncredited. Rough development doesn't excuse several external factors that revolve around this controversy.
I don't doubt that some poor decisions were made, and that people were wronged. What I mean is that I don't think that there was any kind of malicious intent; Team Bondi management doesn't seem to me like the big bad that everyone's making them out to be.
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SeriouslyNow

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Edited By SeriouslyNow

@TheKreep said:

@FluxWaveZ said:
@TheKreep: A ton of people were left uncredited. Rough development doesn't excuse several external factors that revolve around this controversy.
I don't doubt that some poor decisions were made, and that people were wronged. What I mean is that I don't think that there was any kind of malicious intent; Team Bondi management doesn't seem to me like the big bad that everyone's making them out to be.

People being uncredited and fired right before the end of the process would feel as if they had been on the receiving end of some malice. Team Bondi aren't the issue, McNamara is.

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Edited By dvorak

This kind of stuff happens in every organization no matter how large or small it is, or what industry it's in. Some people are going to manage with the "right" or "wrong" style and it's going to piss some people off.

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Rekt_Hed

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Edited By Rekt_Hed

@BLipp18 said:

a little off topic, but is "reefer madness" the last la noire dlc? or are they ever going to release the Fraud desk and any other desks/cases that were finished and didnt fit on the discs?

could not be a more off insensitive comment dude!

" i know shits messed up but like....yo you guys making more content or what cause uno.....ummm i want more stuff. I dont really care for this whole controversy news shit and how workers may or maybe have been screwed over I just want more game. I dont even care if Team Bondi hires slaves to make more DLC i just need it"

Like really dude. RLY!!!!!!

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Edited By ikaruga

65hrs is not unheard of when you're working as an engineer. I'm an electrical engineer working at a research firm and on test day we normally start at 7 and end at 8 and when I have a project I need to finish 65 hrs is pretty usual. However it's not something that happened every week, sometimes we have really light work schedule (esp. when waiting for parts, components to be built, shipped etc.)

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