There were a lot of high points story and mission-wise in the game. Mordin and the Krogans. The whole Quarian/Geth conflict and the mission inside the Geth Collective. Even what I'd consider the mid-tier story missions were pretty good. You had great moments with the Asari, Jack, Grunt, the Rachni, Garrus, Samara, and pretty much every other major character. Even the new characters were well done. You resolved the major plotlines and conflicts that were set up over the previous two games in a satisfying way. It was everything I could have expected.
But everything involving Earth - the opening mission, and especially the final mission - was a let down. A visually impressive let down, but a let down nonetheless. Compare ME3's final mission to ME2's final mission - in ME2 you flew in and saw all the consequences of your choices and preparation play out, you led your entire team into the mission and made strategic life or death choices. While the final boss was a little stupid, you got closure with the Collectors, the Collector base, and the Illusive Man, making choices that affected the start of ME3. The entirety of the final mission in ME2 was one of my favorite gaming moments in a long time.
Here, you go on the mission and watch a cool space battle take place without your help, where there's no evidence that any of your decisions mattered, go on an action mission, say your goodbyes to everyone, and then go on a corridor crawl culminating in the final boss battle - five Brutes and three Banshees! For each of these pivotal final battles for all the universe you pick two crew members and tell the rest to chill, same as always. And that's all before the much maligned ending. No character choice and no real influence from previous decisions. It was somewhat entertaining, but in a Call of Duty spectacle way, not in a Mass Effect way. As if to remind you of this, there was even another pointless turret shooting sequence in the middle of you saying your goodbyes.
Maybe I was expecting too much - but where were the choice and hard decisions? Where was Shepard leading his arrayed forces into battle? Shepard played a comparatively small role in this overall battle, and becomes nothing more than a really good grunt troop in the end of the day. After spending hours resolving centuries old galatic racial strife, uniting the races, and leading troops, he ends by running a couple of standard missions that could have been done by any other random people. There was at least some emotional closure with characters, but almost no actual interaction and the hallmarks of what make Mass Effect great.
And then the ending happened and gave a giant crotch kick to the universe, logic, and everything you've done in the series up to that point. Spent the entire game uniting races and overcoming division to battle a common foe? Nah, that's not true, synthetics and organics will always kill each other, Reapers are here to protect you by exterminating you, and don't question it. Now make one of three arbitrary, contextless choices, and we won't even show you what happens as a result. Oh, and your choices are affected by your EMS for unknown reasons. I really need a big fleet here to synthesize everyone. Now watch these explosions and condemn the entire army you gathered to a slow death from starvation in the Sol system! Ugh. I hope the indoctrination theory is true if only because I respect Bioware too much to have the ending as is be true.
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