My 3DS won't update. It'll get 1/4th through, at most, and then say an error has occurred and reset the system. I've reset the router, changed DNS settings, haven't futzed with the firewall on my router 'cause I don't know how, and I did the thing where you can boot to the update screen. I read somewhere that the eshop is down today and that may be it. I'd just like to confirm that before I have to call for technical assistance because I hate the phone. Also any tips?

I'll confirm I cannot connect to the NA eShop too.

Edit: Just to confirm I got to the update screen and got the same error message. Must be an issue on nintendo's end.

Turns out there's an outage. A long one.