@rockyhorrorgerri: So I looked up some information. Port 7778 (both TCP and UDP) need to be forwarded. You can do this by going into your router's web administration page. Typically you can get there by going to http://192.168.1.1 or http://192.168.0.1. It depends on the brand.
If neither works you can go to http://portforward.com/english/routers/port_forwarding/routerindex.htm to find instructions on your specific router or by opening a command prompt (Hold down the Windows key, press R. Type "CMD" and hit enter) and using the command "ipconfig". Find your network adapter, usually called Ethernet adapter Local Area Connection if it's a wired connection. I believe if you use a wireless connection it'll be called Wireless adapter Local Area Connection, but I can't be certain. The gateway for that connection will be the IP address you need to browse to for the administration page.
To log in, the name is usually admin or Administrator, and the password the same or blank. You'll find a link near the top of the page for "Applications", "Applications & Gaming", or "Port Forwarding" On this page you'll need to tell it to forward the port 7778 (or ports 7778 to 7778 if it's asking for a range) to your computer's IP address. This is shown by that same "ipconfig" command detailed above.
http://sidtube.com/conncheck/ (seems to be down as I'm writing this) will check to see if your network is set up properly.
This all assume you're at home though. If you're behind a school network you'd have to talk to network administrators to see if they could do anything, but I'd imagine they wouldn't.
And a quick tip about port forwarding. If your computer is set to automatically acquire your connection settings you might want to give your computer a static (assigned by you) IP address. If left on automatic you might receive a different local IP address and have to change the settings for the port fowarding.
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