My account was hacked

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EntGent

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#1  Edited By EntGent

I was being targeted for my username, not this one, they managed to get a few accounts and they deleted my Giant Bomb :( . I had bought a sub in Aug, I know it's not a lot of time left but I don't have much, shit's tough right now.

Is there anything I can do @Rorie

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ThisIsACoolTag

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@entgent I'd email support@giantbomb.com, telling them what happened and giving them the email address and old user name. Hopefully, they'll be able to see that you still had a few months of premium before it was cancelled to support your statement.

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EntGent

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I did and they just said that there was no account matching that email or password.

I sent them a screenshot of the paypal receipt too (I can't get into the paypal account itself)

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rorie

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#4  Edited By rorie  Staff

@entgent said:

I did and they just said that there was no account matching that email or password.

I sent them a screenshot of the paypal receipt too (I can't get into the paypal account itself)

Feel free to send me a PM with the old username - I should still have records of it and such.

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EntGent

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Thank you!

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EntGent

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Just wanted to again say thank you to Rorie, who I will not tag as to not add to his notifications. He fixed me up quick even if he thinks otherwise. Just wanted to reply with a positive for the support on the site, thanks everyone!