Man, Giant Bomb I really hope you guys aren't all sick of me, anyways just finished up tonights articles and will be sharing with all of you. I did some interviews over the past couple days with women who work at video game stores just to get some better insight on what things are like for them. Only asked each of them a couple questions and most of the answers were the same so i shortened em all up. As always, please comment and share your own thoughts and ideas on the subject.
The females of retail: Buying games from ladies
This is a topic I've wanted to talk about for a long time, Women selling games. Now this isn't out of the ordinary most Gamestop's and Best Buy's employ women as do numerous mom and pop retailers. The real question is what do they go through? Is it bad? Are they mistreated by their co-workers? Would their opinion carry as much weight with a customer as a mans would? Did a few interviews and the results probably won't surprise you.
Talking with several women about their experiences in retail I discovered what I already assumed was true. I won't reveal who they worked for or their names out of respect but here are a few choice questions with some commentary.
Note: All women questioned will have their names replaced by the name Riley (in honor of my soon to be born daughter) To avoid redundancy I just chose a couple responses from each question and thank you to all the women Ive spoken with in preparation.
Question 1. Were you ever mistreated by your male co-workers?
Riley: "Not really no, most of the guys I worked with were really cool, there were a couple times where they would use me being a girl as a joke during a conversation, but it was really all in good fun."
Riley: "I got hit on pretty regularly, but as soon as I complained it stopped."
Not a shocker here folks, in a work setting especially if it's a big company theres really no excuse for any guy to ever mistreat a female coworker. Also, male workers hitting on female coworkers is pretty universal and has happened at every job ive ever had.
Question 2. Did a male customer ever make you feel like your opinion didn't count because youre a woman?
Riley: "I dunno, it seems like most guys were having a hard time trusting my opinion on games and were skeptical like if they had a technical question or something and they wouldn't take my word that something would work."
Riley: "Pretty much whenever I helped someone and showed them that I had the knowledge to talk about games they treated me like anyone else, there were a couple times though where guys wouldn't even talk to me, this one guy waited till a male associate was done helping someone to ask a question. There was also this other guy who just left when everyone else was busy?
Riley: "Yes, daily, like all the time."
Me: "So, like they just wouldn't listen or ask someone else?"
Riley: "Well most of the time it seems like they are trying to make it seem like they want a second opinion but you can just tell its because im female. Like if I had been a guy they definitely wouldn't ask anyone else."
This seems pretty obvious as well. Here are some women who do their jobs well and have knowledge to share but for some that may not be enough. The third Riley went on to explain several times where she felt really mistreated. This seemed to be a common theme with most of the women i spoke with and I'm not at all surprised by this, on the flip side a lot of these women spoke to me about regular customers they have who trust and defer to them for most game decisions. Progress is clearly being made but some are still having a negative effect on female workers.
Question 3. Have you ever felt like a female customer has treated you differently because you are female?
Riley: "Mostly older women, they will approach me directly because they feel a little overwhelmed when coming in. Makes them feel a little more comfortable talking to a woman. Most of them had never been in our store before"
Me: "So youve never had an experience where a younger woman might be a little rude to you because youre a girl at a game store?"
Riley: "No, not ever"
Riley: "Yeah, like a lot of moms and stuff would ask me for help picking games for their kids, i think i just made them feel more at ease"
With the gaming market expanding retailers can be an intimidating place for first time customers its fairly obvious that having a female worker on site at all times can be a great advantage. Also, we can see that women can identify with other women just as easily as a man identify with another man. Not to say that they should just ignore women but here we see that its pretty obvious people will stay in what seems more comfortable.
This last question doesn't holds truth for all female workers not just games retail.
Question 4. "Have you ever been asked out or hit on by a male customer"
Riley: "Yeah, a lot, most of its just harmless flirting and it's like that with all my other jobs so its not a big deal."
Me: "Ever said yes to anyone?"
Riley: "Yeah one time, this guy was pretty good looking so we went out, it was terrible though. All he wanted to talk about was games and then he invited me back to his place to play Halo. I mean I like games but thats not all there is to me ya know?"
Me: "So no second date?"
Riley: "Haha, no"
Riley: "All day. everyday"
Me: "Ever said yes?"
Riley: "No"
Riley:"Yeah, but its no big deal, it happened at all my other jobs so I'm used to it."
Me: "Ever say yes?"
Riley: "Yeah I went out on a couple dates but the conversations were only ever about games, one guy even asked me to help him get a job at my store."
Me:"So no second date?"
Riley: "No"
Now we all know men will hit on pretty much anything that walks but I find it interesting that the two Riley's that said yes to dates, ended being talked to about games all night. Gaming is not their identifier fellas.
Like I said, none of this is really earth shattering but nonetheless interesting to talk about and think about.
So there we go, thanks again to the women I spoke with over the past couple days to get ready.
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