So, earlier today I got an email from Sony that said my Phantom Pain digital pre-order "has been cancelled due to a payment failure". I know I have enough money (I checked several times), I know my card works, as I used it earlier today. All the card info is correct, my address, CSC everything! And yet, it keeps getting cancelled...

I've looked online, but I can't find any solution or explanation for this issue.

Does anyone here know what the problem might be or how to fix it?I really wanna play Phantom Pain as soon as possible, so I really hope anyone might know how to fix it.

EDIT: When I check store.playstation.com it still says that I've pre-ordered the game, but when I go to PSN on my PS4, I have to pre-order it again. And then after a while, I get a new email and then it's gone from my PS4...

I pre-ordered it a long time ago, but this only happened earlier today, so I don't know what could've caused it, since I can still use my credit card. Haven't tried buying anything else on PSN though, but I don't wanna waste money just to see if it works, so...

2nd EDIT: I have a European PSN account (and live in Europe). Don't know if that matters or not.

Has it been charged to your account? If not maybe your info is input wrong, either way call up sony is my best guess.

Yes!! I have the exact same problem!! It's really frustrating and I have no idea what's wrong.. I have an European account too..

Buy a PSN points code from Amazon and use that to pay for your pre-order. Sony's credit card processing is beyond fucked up, I can't add more than one card to my account and it still randomly denies my card at times.

sounds a lot like fraud protection. I would call your bank and then Sony.

Do you have a twitter account? you can always tweet to @askplaystation

EDIT: check to see your statements to see if Sony charged you, and if they did, see if the money was returned.

@l4wd0g: @oursin_360: No, I haven't been charged, so that's a relief at least.

@lgj: I'm glad I'm not the only one at least...please tell me if you manage to fix the problem.

Sounds like the bank blocking it. I know I didn't buy any digital games for awhile and then started again and my bank blocked it at first cause it was "unusual" activity on my account.

Just do this. I remember trying to order something when PSN was having issues and it kept denying my card. After spending an hour trying to get it to work I just went on Amazon, got a code emailed to me, and had it ordered within 5 minutes.

Yo there's an issue with PSN payments. Buy a card, pay with that.

Fuck it, I'm just gonna buy the physical release. I called my local video game store, so I'll go pick it up tomorrow. I don't think I would get it any quicker by downloading it anyway, since my internet is super slow.

Anyway, thanks for all the help. If PSN still won't take my card in a couple weeks, I'll look into it more.