Anyone else having a hard time getting past entering their credit card information when trying to redeem the free PSN month? It keeps telling me that my card is invalid, both on the PS4 itself and on the website.
I just used the card to buy the console, so I know it works fine.
PlayStation 4
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PlayStation 4 is Sony's fourth home video game console, released on November 15, 2013 in North America, and November 29, 2013 in Europe. On November 10 2016, Sony released the Playstation 4 Pro, an updated version of the console targeting 4K gaming.
Credit Card Problems on PSN?
I had trouble just logging into my account in the first place. I'm sure it's all just day one jitters.
I had the same problem years ago when I tried to enter my card on my PSP.
Then PSN got hacked.
..which is pretty fukken weird when I think about it. I shouldn't be glad that my card never worked... I should be pissed that my card ultimately would have been hacked. OP, are you so eager to put your credit card on the line?
Anyway, posting this in case the OP's situation was the same as mine. When I looked online, turns out other people had the same problem. Supposedly, some credit card companies (such as Mastercard) are more likely to be invalid.
I used to have this problem on my PS3, for some reason it would never accept my credit card and constantly told me it was invalid.
I did some research online and found out it wasn't an isolated thing, it had something to do with the CVV number on the back I think. All I know is there was no way to fix it.
Is the card a debit card you are inputting like a credit card? For some reason Sony and Apple hate debit cards and won't let them work in their systems. This is just from personal experience so I could just be unlucky.
Nope, its a regular credit card.
What might have happened is my bank was blocking it (had fraudulent charges in the past from Sony when someone stole my card) so it failed a bunch of times. I cleared it on the banks end but now I think it tripped the security lockout on Sonys end so I am waiting till sunday to try again.
Not a huge deal, I am starting off with Gods Among Us anyway so I don't need the online. Still annoying though, but at least getting through to Sony was super easy.
Is the card a debit card you are inputting like a credit card? For some reason Sony and Apple hate debit cards and won't let them work in their systems. This is just from personal experience so I could just be unlucky.
I was hoping this was just launch day issues, but maybe not. They just NEED to be able to continuously screw you out of that 50 dollars a year, until your pry your credit card information from their cold dead hands, don't they? Sorry for the venom, but I've had some bad experinces in this area with Microsoft, and I had hoped that this nonsense was behind me.
Has ANYONE been able to get a pre-paid card to work for PlayStation Plus?
They said nothing about forcing you to give your actual credit card info for the FREE trial. This is bullshit. Even if I just buy an online code for a year of plus from Amazon, I'm still going to be screwed out of my free month.
Before I go ahead and do that, though, there's no chance that they'll require credit card info if I buy an online code for a year subscription, right?
Had the exact same issue when I bought my Vita on launch day. Talked to Sony customer care and they had to clue why it was happening and then about a week later it started working no problem. I remember from searching the Internet that it wasn't just me as it seemed to be a common occurrence.
Well I am past their 24 hour lockout period and it still doesn't work. Tried all kinds of different games with changing the abbreviation and capitalization of my address, and still no luck.
I am about ready to give up, and simply never have a gold account. XBL already has my payment info, so I can just play my multiplayer games there. Why a rep can't just take my card over the phone is beyond me.
Still won't take my card, talk about a stupid problem to have. Guess that means I will be buying most of my games on the Xbone for this generation, since I won't have +.
I'm confused you keep talking about your CC but you also say you're trying to redeem the free month of Plus. You don't need your CC for that and that free month is a trial for new members. It shouldn't work for previous or existing members, it saying invalid is what its supposed to be doing in that instance. Its the same way Xbox Live trial codes work they won't stack on an existing membership.
And if for whatever reason your CC is being rejected just a heads up Sony is very very picky with formatting. If you're not formatting your address correctly it will not work. I couldn't use my card for six months when I got a PS3 because I didn't know it wanted post office boxes written a certain way.
Is the card a debit card you are inputting like a credit card? For some reason Sony and Apple hate debit cards and won't let them work in their systems. This is just from personal experience so I could just be unlucky.
I was hoping this was just launch day issues, but maybe not. They just NEED to be able to continuously screw you out of that 50 dollars a year, until your pry your credit card information from their cold dead hands, don't they? Sorry for the venom, but I've had some bad experinces in this area with Microsoft, and I had hoped that this nonsense was behind me.
Has ANYONE been able to get a pre-paid card to work for PlayStation Plus?
They said nothing about forcing you to give your actual credit card info for the FREE trial. This is bullshit. Even if I just buy an online code for a year of plus from Amazon, I'm still going to be screwed out of my free month.
Before I go ahead and do that, though, there's no chance that they'll require credit card info if I buy an online code for a year subscription, right?
Unless they changed it i'm pretty sure that PS+ doesn't automatically resub when it ends, it just ends. I know this cause they kept emailing me when mine was about to run out telling me that i'd no longer have access to my Instant Game Collection. Or maybe it does and i just had the option to do so off. I can't remember.
Is the card a debit card you are inputting like a credit card? For some reason Sony and Apple hate debit cards and won't let them work in their systems. This is just from personal experience so I could just be unlucky.
I was hoping this was just launch day issues, but maybe not. They just NEED to be able to continuously screw you out of that 50 dollars a year, until your pry your credit card information from their cold dead hands, don't they? Sorry for the venom, but I've had some bad experinces in this area with Microsoft, and I had hoped that this nonsense was behind me.
Has ANYONE been able to get a pre-paid card to work for PlayStation Plus?
They said nothing about forcing you to give your actual credit card info for the FREE trial. This is bullshit. Even if I just buy an online code for a year of plus from Amazon, I'm still going to be screwed out of my free month.
Before I go ahead and do that, though, there's no chance that they'll require credit card info if I buy an online code for a year subscription, right?
I use a Walmart Moneycard which is a reloadable pre-paid card and it always works with PS+. It's been a pretty good solution for me and works with every internet service I have.
Still won't take my card, talk about a stupid problem to have. Guess that means I will be buying most of my games on the Xbone for this generation, since I won't have +.
I'm confused you keep talking about your CC but you also say you're trying to redeem the free month of Plus. You don't need your CC for that and that free month is a trial for new members. It shouldn't work for previous or existing members, it saying invalid is what its supposed to be doing in that instance. Its the same way Xbox Live trial codes work they won't stack on an existing membership.
And if for whatever reason your CC is being rejected just a heads up Sony is very very picky with formatting. If you're not formatting your address correctly it will not work. I couldn't use my card for six months when I got a PS3 because I didn't know it wanted post office boxes written a certain way.
At least on the PS4 itself it makes me enter a CC to redeem the code. I will try the website too but I suspect the same thing. It's what most companies do with "free trials", they start billing you after the free time is up if you don't turn it off. It takes the "free" code fine, but the next screen asks for a payment method and that's where things go bad.
I was OK with that, because I wanted to give + a try. I have had my account for a while but it was never a + account, and never had a payment method associated with it.
Maybe it is an address formatting problem, and that is one of the answers Sony gave me too. But I tried entering it several different ways, including exactly how it shows up on my credit card companies end. My address is fairly simple, no apartment number or PO Box or anything like that. Just a street number and street name (have tried it abbreviated and spelled out).
Thanks for the info, if I ever do get it to work I will post again.
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