Both Piracy and Second Hand Market are both reflections of the misalignment of the general market. Basically a lot of games aren't worth $60 and have a life span too brief to justify it.
And considering we live in an age of tablets and smart phones and considering the console controller and voice commands are terrible ways to navigate web pages....IE9 on the XBox 360 should be filed under "not a great idea".
To be fair, the series still didn't make much sense after The End of Evangaleon.
And even then I'd argue that The End of Evangaleon was needlessly complex. The basic theme of Eva was always "Does humanity need to control their evolution?" which could be expressed in a more straightforward way than a giant rotting Rei in sea of lcl.
The actual numbers are kind of secondary in WoW and SWTOR. The trick is to make the "common space" feel filled. The guys over at Blizzard understand this where the space and rooms where important stuff happens are not so big or far apart that even on low-med pop servers there is a lot of people standing around in them. On the other hand looking at SWTOR, they often built spaces too big and distances too long between areas that it easily feels like a ghost town during peak usage time on low pop servers. Also WoW goes to greater lengths to insure things like cross server queues to make things like "waiting to join in queue" pop faster gives a sense of more people around while SWTOR doesn't.
When you feel like no one else is play a game, MMO or not, the player tends to move on. From various players, some SWTOR servers are fine but others recount that they went from a guild of 100 down to 5 online and taking forever to find groups. Even if SWTOR is financially fine, situations like that make it impossible to play.
To be fair, my criticisms of the endings does not mean I busted out the pitchfork either. I do however get confused when someone does pop up and go "Wow that totally made sense!" which makes it look like I hate it much more.
I have always looked at the discussion like this as you need to identify what went right before you can look at what went wrong. There are plenty of things that went right which makes when it go wrong such a disaster.
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