@rorie: Hi rorie, my reply is to your post #709 from my original #707.. I'll paste here again for convenience:
"I'm posting here as I've recently started having issues watching Premium Videos on my laptop. I have a fast connection which is able to handle HD streaming on my Xbox One X, using the Giant Bomb App for the exact same videos/content, so speed is not issue for me. I used to be able to watch these videos with no problem, HOWEVER I recently began using a VPN and this started the issue.. I have attempted to rectify the issue through disabling the VPN, hoping for things to reset, however the damage looks to have been done and I'm having the same issues. It should be noted that I have tried clearing the cache/cookies from the Giant Bomb Website and this hasn't helped.
I filled out the template you posted Rorie, please let me know if you can help, cheers! :)
- What kind of issue are you running into?: Videos load for 8 seconds, play for 4 seconds, then buffer for another 8 seconds... repeat repeat :(
- Any specific videos where it’s occurring?: Every Premium / Non Youtube video
- Browser where issues are occurring (have you tried another one?): Chrome, Firefox and Edge
- Are the issues the same in incognito mode or when you disable extensions?: Yes
- If not, what extensions are you running?: N/A
- Have you tried switching from HTML5 to Progressive streaming? Did this help your issue?: Yes, No it does not.
- Have you tried switching from Auto quality to one of the other options? Did this help?: No
- What’s your IP address (in case it’s an Akamai issue)?: 58.173.181.186"
I tried turning off the VPN but it hasn't fixed anything after 24 hrs and still have the same issue. I don't know what to do here, please help.
Log in to comment