With all the germs around, like MRSA (which has even been found in beach sand...think about that one), I think some urine splash in the shower is the least of anyone's worries.
@tdk08: Yeah, I just tried to search for the word hamburger and it didn't find anything. IMPOSSIBLE!! lol I'll have to see if I can figure out what is going on on my PC.
That type of promotion isn't going on in my area of Cincinnati. But, when there is a mistake I usually don't say anything. If they comp me something because of their error, it's all cool. But, if they brush off my problem I write management a letter. My pizza a couple of weeks ago didn't arrive for an hour and a half. I called 2 or 3 times and they kept saying it will be there soon. No one offered me anything.
So, I wrote a letter to their corporate office, with all the details, and I ended up getting coupons for 4 free large pizzas and 4 cheezey breads. I use this technique whenever someone screws up royally, whether it's a pizza joint or a nice restaurant. You usually get better comps when you complain to the higher ups. Just make sure you are detailed with names, dates, times, etc.
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