I'm also locked out. When I log in it gives me a wrong info error although my name/pw are stored in my browser. Then when I attempt to reset my pw it tells me I haven't yet logged in on my account, even though I have about 300+ forum posts. It also says 'Whoops, something went wrong! We are working on it!' and no reset email gets sent to me.
Main account: http://www.giantbomb.com/profile/laivasse/
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