This is horrible and really makes me not want to support Konami, though I was planning on getting the new metal gear. It sucks that to support the developers we also need to support the people in charge of these inhumane working conditions. It's hard to imagine this is actually legal.
On a side note, it really reminds me of my time working at a call centre, though obviously not as bad as this it sounds like they used some similar tactics to increase productivity. Every call could be monitored (during the call or up to something like a year afterwards) and you'd have no idea. Every statistic was recorded, how long your calls were, how long it took to wrap up the calls, bathroom breaks etc, and everyones statistics were emailed out the next day, anything that was even slightly outside of what they wanted was highlighted in red for everyone to see. We also needed to be careful about what we would say on social media, anything considered to show negativity towards the company could get you in trouble.
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