To those who played offline while your accounts were being recovered, did the points you earned for games show up when you got your accounts back? The way it was told to me by the lady I was dealing with from corporate was my account would be reverted to the day it was compromised. So any points the person earned on my account while stolen, would be taken away and put back like it was August 13th, the day my account was compromised. I didn't want to play a bunch of stuff on my account and lose all the points I earned when I DID get my account back. I mean, It's not life or death I keep my points, but if I know I'm going to get my account back soon, I'd rather wait.
She mentioned that it wouldn't be a good idea to play on my account offline. That didn't make sense to me, but I didn't want to screw something up and have to wait longer.
Thanks, Patrick for at least shining a light on our situation. Even though I called the BBB in October, I'm still waiting. I DO suggest people file a complaint if you keep getting the runaround. Contacting the BBB at least got me in contact with someone from corporate. That way you are dealing with one person every time you call.
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