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Activision, Infinity Ward, and Project Icebreaker

A recent filing in the upcoming legal case alleges an ongoing investigation for "dirt" on Infinity Ward leadership just prior to Modern Warfare 2's launch.

No Caption Provided

When Activision terminated former Infinity Ward leadership Jason West and Vince Zampella on March 1, 2010, the publisher launched an internal investigation about them. According to West, Zampella and their attorneys, it wasn’t the first time Activision tried that.

Jason West and Vince Zampella are working on a new, still unannounced shooter over at Respawn.
Jason West and Vince Zampella are working on a new, still unannounced shooter over at Respawn.

"Project Icebreaker" was, based on a recent filing from the upcoming trial, an ongoing Activision initiative to uncover information regarding West and Zampella by accessing their work email, computer, and phones. It was rolled out just months before the launch of Call of Duty: Modern Warfare 2.

It’s also incredibly difficult to not chuckle at the name, which feels right out of a mediocre James Bond movie.

The details I'm sharing regarding Project Icebreaker come from a recent court filing related to the upcoming trial between Activision, West, Zampella, and other former developers. There's more to it. It's worth disclosing how this filing came into my possession.

This filing landed in my inbox from the public relations firm for West and Zampella's attorneys. I've been sitting on the filing for a few weeks, knowing full well this very specific filing was handed over to me, a reporter, with a specific agenda in mind, and one that doesn't paint Activision in a great light. Upon further reading, I concluded there was enough relevant, interesting information about the allegations to warrant sharing.

Activision's lawyers did not respond to my request for comment regarding this story.

If it were possible, I'd share much, much more. The entire case filing is not available online (proof!), and since I'm not in Los Angeles, I can't go to the court house myself. Maybe that'll change when I'm in town for E3.

With that context in mind, let's continue.

Project Icebreaker reportedly arose in 2009 over strained relations between Activision and Infinity Ward. While executive memos suggest Project Icebreaker did, at times, involve improving relations between the two companies, there were contingency plans in motion if and when it didn't work out.

The details that follow were pulled from a filing made by counsel for West and Zampella on April 23. The filing focuses on Activision director of IT Thomas Fenady’s deposition, and was filed in response to an Activision motion to dismiss parts of his testimony. Activision motion hopes to dismiss Fenady’s testimony under attorney-client privilege. West and Zampella’s lawyers argue Fenady’s testimony outlines Activision’s attempts to remove West and Zampella from the company prior to the 2010 incident.

Thomas Fenady was director of IT at Activision. He left in December 2009, and now works at Warner Bros. Fenady testified that in the summer of 2009, then Activision chief legal officer (now chief public policy officer) George Rose instructed him to “dig up dirt on Jason and Vince” because “we just want to get rid of them.” Rose said the decision came from Activision CEO Bobby Kotick.

Fenady claims Rose asked him to gain access to West and Zampella’s email, voicemail and computer, and “don’t get caught doing it.” Whatever happened in the course of seeking out this information: "Bobby will take care of you. … Don't worry about repercussions." Rose denied he asked Fenady to specifically "dig up dirt" in his deposition with Activision, though he did discuss Project Icebreaker's existence and instructing Fenady to find information.

In Fenady’s deposition, Activision counsel asked the following:

Activision: So as I understand it, the investigation in your mind included seeing whether you could get access to Mr. Jason and Mr. Vince's work computers; correct?
Fenady: Yes.

Activision: It included determining whether you could get access to their work email; correct?
Fenady: Correct.

Activision: It included determining whether you could get access to their work voicemail?
Fenady: Correct.

Activision: It did not include getting access to any personal computer or personal telephone; correct?
Fenady: Correct.

Activision: What I wanted to know is, did I get it all?
Fenady: The only thing I would include is, it involved engaging third parties in order to do to. That was all part of -- the objective was the same.

Activision: Which was to gain access --
Fenady: To their work systems, yes.

Besides his deposition, West and Zampella’s counsel pointed to a Facebook message between Fenady and Infinity Ward online operations manager Robert Dye, where Fenady mentioned being asked to uncover information about West and Zampella for Activision. Fenady confirmed the message existed.

“Plaintiffs learned about Fenady from a Facebook conversation Fenady had with Robert Dye, an Activision employee. Fenady told Dye that “atvi [Activision] asked me to dig up dirt on [Jason and Vince] about 6 months prior to COD release. looking for excuses to dump them...”

As noted, Rose disputed Fenady’s directive was to “dig up dirt." Rose explained his position during his deposition:

Activision: Mr. Rose, I just have a couple of questions for you. First, you testified earlier today about discussions you had with Mr. Fenady. I have a specific question for you. Did you ever ask Mr. Fenady to dig up dirt on Jason and Vince?
Rose. No. Absolutely not.

...
Activision: So am I correct to understand that as part of Project Icebreaker, you asked the Activision IT department to enable you to monitor the email traffic of Infinity Ward, including Mr. West and Mr. Zampella?
Rose: Correct.

Activision: And you told me that one of the things you asked Mr. Fenady to do was to enable you to monitor the emails of Mr. West and Mr. Zampella and other people at Infinity Ward as part of Project Icebreaker. Were those efforts successful?
Rose: No.

Activision: Did you ask Mr. Fenady or other people at information technology at Activision to do anything else as part of Project Icebreaker?
Rose: As part of the Project Icebreaker, once it proved to be impossible to do what I just said, no.

To try and accomplish this task, Fenady reached outside parties. He reportedly contacted Microsoft to help crack West and Zampella’s passwords, but Microsoft refused to comply without a court order. Third-party security specialist InGuardians was contacted, too, but the vendor “didn’t feel comfortable” with the “legal hurdles.”

There was also discussion about obtaining private access to Infinity Ward's space in order to image the contents of West and Zampella's computers by staging a fake fumigation or mock fire drill at the studio. Hilarious?

“I only know it was discussed,” said Farday in his deposition. “I don't think it was acted upon.”

The concept of Activision investigating West and Zampella is not new. While reporting for G4 when the original news broke, I'd obtained an internal Activision memo asking internal studios to seek evidence about the following:

  • "Documents regarding past, current or future IW projects, including but not limited to any and all businesses analyses of future projects (e.g. Modern Warfare 3)"
  • "Documents regarding any potential 'spin out' of IW, including but not limited to any communications with IW employees, West or Zampella regarding forming a new studio independent of Activision"
  • "Documents regarding West and Zampella's communications with Activision's competitors, including but not limited to Electronic Arts"

Not long after the breakup, West and Zampella inked a publishing deal with Electronic Arts with their new studio, Respawn Entertainment.

If allegations like Project Icebreaker indicate what we’re in for, prepare for a legal fireworks show. The trial has been scheduled to begin on May 29, but Activision asked for a 30-day extension. It was denied.

If you'd like to read the entire document, I've included it below.

Project Icebreaker

Activision/Infinity Ward Memorandum of Understanding

Patrick Klepek on Google+

262 Comments

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Leptok

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Edited By Leptok

Well, this what they wrote down, who knows what verbal instructions were passed along.

I wouldn't be suprised if they were thinking about trying to get personal emails, and having this stuff to cover their asses.

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leighstern

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Edited By leighstern

did you guys see the infinity ward salary structure?

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Destroyeron

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Edited By Destroyeron

I find it ridiculous that they'd have to contact a third part to get access to their own employees mail systems?

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RedRavN

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Edited By RedRavN

Ace job Patrick! This "project icebreaker" (WTF?) sounds blatantly evil. I wonder how exactly activision can defend against this in court? I'm not sure there is any real evidence that any of this occured besides a reputable testimony, but I did not read the article super thoroughly. However, I absolutely believe that bobby kotick and staff are a bunch of amoral thugs and evil jerks.

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FMinus

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Edited By FMinus

Use PGP, don't bother with people trying to phone Microsoft about breaking your passwords with court orders.

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Nilazz

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Edited By Nilazz

Hmm, sounds like a breath mint...

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speedracer719

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Edited By speedracer719

This is incredibly interesting

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Ujio

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Edited By Ujio
"...an ongoing Activision initiative to uncover information regarding West and Zampella by accessing their work email, computer, and phones."

Wow, that right there is illegal activity and whoever is responsible for green-lighting those activities should be thrown in jail with no questions.

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fred2265

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Edited By fred2265

This has been a fascinating case.

>
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miva2

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Edited By miva2

Really interesting to learn more about this case!

a reference to this in the next ace attorney game would be cool.

Or actually playing this case.

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NinjitsuMatt

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Edited By NinjitsuMatt

@Scratch: At least it looks like They'll have money to finish making it. I remember them saying they were worried that they would be in financial trouble if they lost badly, due to court costs.

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NinjitsuMatt

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Edited By NinjitsuMatt

Please note Rose claiming Activision never obtained access to West and Zampella's e-mails. Remember that Activision submitted e-mails as evidence that are allegedly from West/Zampella to EA. How would Activision have those e-mails if they never intercepted e-mails from W/Z? Am I wrong, or does this prove that the e-mail evidence is fake/fabricated? Oops. Someone's in trouble.

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wardcleaver

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Edited By wardcleaver

@kagato said:

@itchyeyes said:

Am I alone in not seeing what the issue is here? Company emails, internet activity, and phone calls are generally considered to be property of the company, and if you've ever worked for a large corporation you've probably had to sign something at some point acknowledging that the company reserves the right to monitor all of that stuff.

It would be another thing entirely if they were monitoring West and Zampella's personal correspondance, but if it took place on Activision's time with Activision's equipment, they didn't do anything illegal.

You are only half right, i work in IT support for a large corporate company and if i did what Activision did id be in real trouble, there are so many regluations now as to your employees rights to work without fear of being under some kind of constant watch. You can choose to audit random pcs and users but you are not allowed to just pick and choose who you want to look at unless you have proof they are up to no good. Then you have to file the correct process to gain control of that users computer, you have to do it internally and you cannot under any circumstances involve outside bodies unless you have proof that they are doing something illegal.

I dont know what Activision thinks its doing but it isnt right, there are things they could have done that would have been totally legal and none of this would have been brought to light but im clearly not the only one who thinks what they where doing was wrong.

Interesting. I wonder if that is the angle that Activision will try to play, that they suspected W and Z of doing something "illegal"? My guess is that Activision probably didn't think they were doing anything illegal, but thought they, W & Z, were possibly violating the terms of their contracts with Activision by contacting other publishers.

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jcfarny

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Edited By jcfarny

I'd be interested to learn whether this kind of activity goes on in other large publishing companies. As soon as people figure out how to make a lot of money off something, it inevitably goes to hell. I suppose this story illustrates the darker side of human nature. Here's to the creative minds that put up with this kind of crap in order to follow their ambitions.

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ssetrom

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Edited By ssetrom

Very interesting case, love these kinds of articles! :D

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Hef

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Edited By Hef

I think West and Zampella didn't want to see their franchise ruined when they still had almost complete control over it. I mean until they left Treyarch was very restricted in what they were allowed to do with the IP.

Activision wants them out of the picture so they can start up the money train they think W&Z are denying them.

I don't believe for a second that Fenady was only told to go after work files and they created the project ice breaker as a deterrent in case this exact situation happened.

I get that you're a business to make money activision but not cool.

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kosayn

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Edited By kosayn

There's no reason this couldn't be a movie. Perhaps a companion piece for indie game - corporate game.

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MetalGearSunny

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Edited By MetalGearSunny

Fuck Activision.

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zeus_gb

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Edited By zeus_gb

*Jaw hits floor*

Another large corporation that seems to want to get it's own way by any means necessary.

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Jokers_Wild

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Edited By Jokers_Wild

@ChameleonX said:

Goddam! And The Worst Company In America Lifetime Achievement Award goes to...

Monsanto, I would imagine.

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BisonHero

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Edited By BisonHero

@darkjester74 said:

From a security perspective, Activision is a shit show. The stuff they were trying to do are trivially easy from a forensic perspective and can all be done with free tools. There was absolutely no need to bring in a third party if they actually knew what they were doing. Well, I guess its unreasonable to expect Activision to have their act together...

I think you're underestimating how hard this can be when you don't have easy access to the devices you want to monitor. Activision couldn't exactly just march their IT guys into the Infinity Ward building without IW immediately suspecting something was up.

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deactivated-5e49e9175da37

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@sandweed

@takkun169 said:

And EA got worst company in America?

Since when do Americans care about how companies treat their employees?

I was actually coming in here to say this. I'm way more bothered when devs are unethical with their employees than when they offer something customers don't like. The whole I hate DLC/ME3/Origin/whatever can be rectified by not buying it. The customer always has the ultimate power of not purchasing it. The only power an employee has is quitting, which is a lot more hazardous and sacrifices far more than Not Playing A Game.

Say what you want about EA and Ubi and Capcom's products and whether or not you want to play them but at least they appear to take care of their employees.
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sandweed

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Edited By sandweed

@takkun169 said:

And EA got worst company in America?

Since when do Americans care about how companies treat their employees?

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bug9329

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Edited By bug9329

West/Zampella had a claim early on (I assume it is still in the lawsuit) that Activision violated California law by lying to them about their employment status. That is, a few weeks before they were fired, there was a meeting assuring them their employment status was sound when the decision to fire them had been made. California law does not allow employers to lie to employees like this. This particular evidence is probably not enough, but if there is similar evidence dated around the time of that reassurance meeting, then West/Zampella have an advantage.

And as soon as a party is seen as having violated the law, the opposing party starts getting the benefit of the doubt in other claims.

If Activision sees this evidence as bad for them and they do not get it thrown out, I see a settlement coming and it could be on or about May 29th.

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chrispti

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Edited By chrispti

@Thumbrunner: agreed. so bizarre. copying hard drives while holding a false fire alarm or fumigation? that cant be legal. I don't know why there are so many people in the comments condoning workplaces monitoring their employees email and voice mail.

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chrispti

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Edited By chrispti

@harrymcback: is that legal? what kind of investigations are you doing at a university?

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xrayzwei

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Edited By xrayzwei

It's incredibly interesting to see this information, but I'm kind of at a loss as to how this does anything more than make Activision appear bad. It seems like they weren't acting outside of the law. The depositions read as if Activision was merely acting on information that the company had access to anyway, but didn't reach far enough to get. The fumigation shit is just bananas though....

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Y2Ken

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Edited By Y2Ken

What is this, genuine breaking stories on GB? Outrageous.

In all seriousness, this sounds like it could really be very interesting to keep an eye on. Great work Patrick.

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kkotd

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Edited By kkotd

Nice, though I really wonder how Activision is going to pull out of this one. This looks remarkably one sided and as of yet, the only allegations being brought forth by Activision is that they may have been looking to do the EA deal right under Activision's nose. I still hold the same opinions I've had since 09 right before this blew up. IW was great at making COD games, but they knew they were stuck making only those and crappy FPS licensed titles. They wanted to branch out but never really acted on it, they were with Activision and they were going to honor that agreement for as long as the COD franchise remained their primary focus. But Bobby jumped the gun based of fruitless and frankly paranoid assumptions. This entire thing blew up because IW had made a cash cow, they were making a ton of money for themselves. That was money being taken away from Bobby, so he freaked out and made this shit storm out of nothing and now it's coming to a head and the Anti-Activision hate is booming again. Sure, they paid thousands of dollars to remove other former IW employees from the case, but they haven't held their agreement with West and Zampella and that's going to bite them in the ass if this actually goes to court.

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yukoasho

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Edited By yukoasho

@Tebbit said:

@Lydian_Sel said:

"Bobby will take care of you. … Don't worry about repercussions."

Ominous!

EVERYTHING IS PERMITTED

Unfortunately, Bobby has all his fingers on both hands.

That shit would be dope though, BK just stabbing West and Zampella with a hidden blade.

I'd like to know more details on how West and Zampella almost immediately ended up nice and cozy with EA.

This is going to end up much like Vivendi VS Valve back in the day, with no clear winner and an acrimonious severing of all ties.

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jakob187

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Edited By jakob187

After reading all of this, there's only one logical conclusion:

Bobby Kotick goes completely Jack-Nicholson-in-A-Few-Good-Men by the end of it all and we all gasp.

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Edited By Pheonix158

I've never liked Activision after Modern Warfare 2. I mean, West and Zempella made a CoD that was fairly decent, as compared to the shitstorm I see today. And axing any project that they thought wouldn't reach the millions is just pretty lackluster. They've shown their true colors now...

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wrighteous86

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Edited By wrighteous86
@Jason_Bourne That's why they were so adamantly trying to spin Modern Warfare off into it's own franchise.
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RedRoach

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Edited By RedRoach

@Wrighteous86 said:

@Thom85 said:

Has it ever been made clear why Activision wanted to dump West and Zampella?

They made too much noise complaining about the whoring out of the once presitigious Call of Duty franchise, and the time and content demands made by Activision. They were unhappy there, and people thought they'd try to leave for a long time before the firing occurred.

So basically, they were the only guys standing between Activision and milking the CoD franchise into dust?

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takkun169

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Edited By takkun169

And EA got worst company in America?

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Icecreamjones

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Edited By Icecreamjones

@harrymcback: You missed the part where Activision and Infinity Wards are separate companies sharing the same parent companies, with their own (separate) IT departments and networks.

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Tebekaru

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Edited By Tebekaru

How great would it be if this "unannounced shooter" gets named "Project Icebreaker"

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MrTom

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Edited By MrTom

Bobby says "Nice business you got here West and Zampella... Shame if something happened to it eh?"

Smash smash smash smash.

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bkbroiler

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Edited By bkbroiler

Wait a minute, Activision executives are communicating via Facebook message? Why is that happening?

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harrymcback

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Edited By harrymcback

Patrick Klepek Not sure what e-mail platform Activision was using but since they contacted Microsoft it makes me think they were using Exchange (this would also make sense for a company this size). If they are using Exchange with domain authentication it shouldn't be hard to access their e-mail. They could either reset their domain passwords or get the e-mail archive from the Exchange server administer. I work for a large private non-profit university and part of my job involves conducting investigations. Our legal and IT departments have worked together to create an electronic discovery function. If we need to see someone's e-mail's IT will provide us with DVDs or a USB drive with an Outlook file including everything that they sent, received, and deleted.

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darkjester74

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Edited By darkjester74

From a security perspective, Activision is a shit show. The stuff they were trying to do are trivially easy from a forensic perspective and can all be done with free tools. There was absolutely no need to bring in a third party if they actually knew what they were doing. Well, I guess its unreasonable to expect Activision to have their act together...

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vunna

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Edited By vunna

@rm082e: True, I did not take into account that IW is a completely different and separate company. I always saw IW as almost a department or a remote office of Activision for some reason but it makes sense that they are totally self contained.

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radioactivez0r

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Edited By radioactivez0r

I was confused about the name of the operation until that line about it being intended to improve relations - then "Icebreaker" made sense. It's so odd that it would have built-in contigencies that were the exact opposite. Hell, it's weird they had something called Project Icebreaker.

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bacongames

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Edited By bacongames

Great story Patrick! *makes popcorn*. This is going to be good.

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Edited By ptys

I remember the E3 when I first got my 360 and they showed off Modern Warfare 2 for the first time. People were cheering and screaming with excitement I haven't seen since. Theses guys are the reason the franchise is so big, looking forward to what they do next.

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chameleonx

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Edited By chameleonx

Goddam! And The Worst Company In America Lifetime Achievement Award goes to...

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masterofchaz

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Edited By masterofchaz

And thats why they call him Scoops!

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jbeyea

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Edited By jbeyea

Very interesting stuff, can't wait for the trial.

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b0unty1234

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Edited By b0unty1234

This falls neatly in line with Kotick's presentation about instilling corporate culture with skepticism, pessimism, and fear.

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JuggaloAcidman

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Edited By JuggaloAcidman

I really dislike Activision. This whole thing puts such a bad taste in my mouth. Treating your employees like spys is probably why the relationship got strained in the first place.