Something went wrong. Try again later

Giant Bomb News

178 Comments

Rage's PC Launch Problems Attributed to Driver Issues [UPDATED]

id Software, Bethesda working with hardware creators to smooth things out.

Expect a full review of Rage from Mr. Shoemaker pretty soon.
Expect a full review of Rage from Mr. Shoemaker pretty soon.

UPDATED: ATI/AMD have issued updated drivers for Rage, which you can download here.

We've installed the updated drivers on our in-office machine, and the frame rate and texture pop-in seems much improved. There's still texture pop-in, but that's just part of the engine at this point. There does appear to be some significant tearing, however, which proved pretty distracting.

--

If there was one thing people expected from Rage, it's that the PC version would be impeccable on day one. If PC owners could count on any developer to knock it out of the park, it would be the father of the first-person-shooter. Right? Right?

Unfortunately, for reasons partially out of id Software's control, Rage has had a bumpy launch since its midnight unlocking around the Internet.

The response from players has been...loud. Just take a look at the gaming section of Reddit today.

The main issue is performance, which id Software and Bethesda Softworks are currently squarely blaming on driver issues. Players are experiencing an incredible amount of texture pop-in, especially so on ATI/AMD cards. We can confirm this, having loaded Rage on our in-office PC. It's inexcusably bad right now.

The texture pop-in is not exclusive to PC; it's also very much present on Xbox 360 and PlayStation 3.

There are problems with both ATI/AMD and nVidia cards, but it's reportedly most egregious on ATI/AMD.

"While many folks are playing RAGE on PC and not running into issues," said the company on its blog, "we’re aware that some of you are experiencing issues with screen tearing and texture issues. These problems can be attributed to driver issues, and we’re currently working with Nvidia and AMD to resolve them as quickly as possible."

For the moment, it's recommended you do not update the ATI/AMD drivers and wait for the updated drivers to come "in a few hours," according to AMD's Catalyst developer on Twitter. Also, if you're using the Battlefield 3-specific drivers, the CTD (Crash to Desktop) rate is apparently 100%. A driver/battlefield-3/61-27006/ rollback is necessary there.

nVidia owners should be using the current beta drivers, which will be automatically include more Rage-specific improvements as they happen, so long as you've flipped updates on.

Expect more updates on this throughout the day.

Patrick Klepek on Google+

178 Comments

Avatar image for branthog
Branthog

5777

Forum Posts

1014

Wiki Points

0

Followers

Reviews: 2

User Lists: 0

Edited By Branthog

@Vorhenze said:

Unfortunately, forcing vsync causes the game to crash almost immediately. Usually just after the Bethesda logo intro video.

Avatar image for jblp
jblp

154

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

Edited By jblp

Avatar image for leekspin
Leekspin

36

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

Edited By Leekspin

@Sin4profit: There is a setting that you can set that will turn the un-skippable intro off

Avatar image for sin4profit
Sin4profit

3505

Forum Posts

1621

Wiki Points

0

Followers

Reviews: 37

User Lists: 2

Edited By Sin4profit

@shakra: Nah, doesn't help my case. I was aware of the problem with triple buffering for awhile now. I've adjusted all the controls in catalyst, ran the game in full screen, windowed, all different resolutions, created the cache file folders, uninstalled drivers, reinstalled drivers, i've watched the damn unskippable intro cutscene more then i'd care to at this point and i'm so tired of struggling to make this game work i don't even think it's worth rolling back my drivers to 11.8 and playing from those semi-functional drivers.

I'll wait for, at the very least, more announcements for the few of us who are still having problems but if i don't hear anything by Thursday i'm just going to demand a refund from Steam...I don't even know how to go about doing that as i've never done it before. It's bad enough that select games now cost $60 on PC, "just cause they can",but those games should, at the very least, work.

Avatar image for steelknight2000
steelknight2000

654

Forum Posts

96

Wiki Points

0

Followers

Reviews: 1

User Lists: 0

Edited By steelknight2000

John Carmack's gonna make you his bitch. Suck it down.

Avatar image for shakra
shakra

301

Forum Posts

9178

Wiki Points

0

Followers

Reviews: 0

User Lists: 6

Edited By shakra

@Kartana: The drivers worked for me, before them it was still crashing to the desktop. Though texture pop-in still happens but at least I can play it.

Avatar image for therealminime
therealminime

287

Forum Posts

730

Wiki Points

0

Followers

Reviews: 7

User Lists: 36

Edited By therealminime

The latest beta driver, which is made for Battlefield 3, seems to have helped things out a bit. Not that there were substantial problems for nVidia users. But there should really be customizable graphics options, right now the game is using no more the 60% of my GPU's power, which is a shame. Despite my complaints, the Wasteland looks amazing, and the game is a lot of fun to play, which in the end is all that really matters.

Avatar image for kartanaold
kartanaold

223

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 1

Edited By kartanaold

@TomA: @TomA said:

I love reading things written by Mr.Klepek. His articles of my main points of reference when I'm writing my own articles.

Sadly he just gets his information from other sources, like all news writers. This information is not always correct, like in this case with Rage. The new drivers fix not everything.

Avatar image for arkasai
arkasai

734

Forum Posts

120

Wiki Points

0

Followers

Reviews: 0

User Lists: 1

Edited By arkasai

I miss the days when PC gaming set the bar.

Avatar image for toma
TomA

2787

Forum Posts

188

Wiki Points

0

Followers

Reviews: 0

User Lists: 11

Edited By TomA

I love reading things written by Mr.Klepek. His articles of my main points of reference when I'm writing my own articles.

Avatar image for seriouslynow
SeriouslyNow

8504

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 1

Edited By SeriouslyNow

@Rattle618 said:

This is so disgusting I cant even start, fuck them.

Which them? ATI? Yes, Fuck ATI. It's 2011. They've had years to get a decent OpenGL driver together for their consumer hardware.

Avatar image for gunharp
gunharp

356

Forum Posts

283

Wiki Points

0

Followers

Reviews: 0

User Lists: 3

Edited By gunharp

@buckybitsaid:

Don't be fooled. Saying it is a 'driver issue' is putting the blame on AMD & NVIDIA. IMHO, it's a id engine / megatexture tech issue instead, because of GPU virtual texturing?

see Siggraph 2009 talk by J.M.P van Waveren, Senior Programmer id Software

(link to pdf file! 4MB)

dynamically streaming texture and LOD (Level of Detail)

Link is broken :(

Also I don't think we are being fooled. Why would they be telling us to wait on drivers then vs. patches? They would be in a lot of trouble if this is really the case. Also even Carmack is tweeting for people to get the latest drivers; http://twitter.com/#!/ID_AA_Carmack

Avatar image for ejf
ejf

2

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

Edited By ejf

I've heard of drivers with rage issues, but never this.

Avatar image for shakra
shakra

301

Forum Posts

9178

Wiki Points

0

Followers

Reviews: 0

User Lists: 6

Edited By shakra

@Sin4profit said:

@Dagmar: Nope, I uninstalled everything, reinstalled, rebooted and NOW the game crashes everytime i try to start it up...so things are getting consecutively worse for me.

Try disabling tripple buffering in your card control panel. The driver updated fixed it for me so I turned that on along with forcing vsync. The tripple buffering crashes the game.

Avatar image for malc
Malc

54

Forum Posts

2608

Wiki Points

0

Followers

Reviews: 0

User Lists: 2

Edited By Malc

I just found this amusing @John_Carmacko twitter.

Avatar image for peterjames
peterjames

38

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

Edited By peterjames

@Singen: Get right out of town! On Reddit?!?

Avatar image for oldguy
OldGuy

1714

Forum Posts

28

Wiki Points

0

Followers

Reviews: 0

User Lists: 3

Edited By OldGuy
@patrickklepek: I don't know if this has been mentioned in the 100 or so posts ahead of me (skimmed lots, didn't read all)... but...
 
It seems that Rage does not implement V-Sync, so you need to force that on in the video driver control panel. That's worked for quite a few people.
Avatar image for solidlife
solidlife

910

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 2

Edited By solidlife

saw this on readit

No Caption Provided

lol.

Avatar image for sin4profit
Sin4profit

3505

Forum Posts

1621

Wiki Points

0

Followers

Reviews: 37

User Lists: 2

Edited By Sin4profit

@Dagmar: Nope, I uninstalled everything, reinstalled, rebooted and NOW the game crashes everytime i try to start it up...so things are getting consecutively worse for me.

Avatar image for singen
Singen

10

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 6

Edited By Singen

Here is a good tip: Don't ever browse /r/gaming. It's a giant cesspool of nostalgia and meme circle jerking.

Avatar image for shakra
shakra

301

Forum Posts

9178

Wiki Points

0

Followers

Reviews: 0

User Lists: 6

Edited By shakra

Also why is jump mapped to the Y button instead of A? Goddamnit id

Avatar image for rautapalli
rautapalli

57

Forum Posts

1

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

Edited By rautapalli

@wolf_blitzer85: Forcing V-SYNC on AMD cards apparently made the game crash before the driver update, so you couldn't really do anything about it.

Avatar image for wolf_blitzer85
wolf_blitzer85

5460

Forum Posts

2

Wiki Points

0

Followers

Reviews: 0

User Lists: 6

Edited By wolf_blitzer85

I would imagine someone in the Whiskey Media offices would know how to force on v-sync to take care of the screen tearing problem.
 
 Of course I guess what really matters is that there wasn't any option for v-sync in game, but I've gotten to the point where I don't even use in game v-sync and just force it through d3d overrider as that seems to sill be quite reliable.

Avatar image for hef
Hef

1239

Forum Posts

486

Wiki Points

0

Followers

Reviews: 1

User Lists: 7

Edited By Hef

I have an Nvidia Gtx 570 and im running the BF3 beta drivers 285.38. I haven't encountered any framerate problems or texture pop. Sometime when I spin around really fast in a newly loaded area you can tell there's something going on around the edges, but it's not egregious.

Avatar image for peterjames
peterjames

38

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

Edited By peterjames

I had flickering issues before the ATI driver fix that have now been solved. The screen tearing was really, really bad until I forced vsync at the driver. All seems to be well after the driver update. Recommended.

Avatar image for buckybit
buckybit

950

Forum Posts

619

Wiki Points

0

Followers

Reviews: 0

User Lists: 1

Edited By buckybit

Don't be fooled. Saying it is a 'driver issue' is putting the blame on AMD & NVIDIA. IMHO, it's a id engine / megatexture tech issue instead, because of GPU virtual texturing?

No Caption Provided

see Siggraph 2009 talk by J.M.P van Waveren, Senior Programmer id Software

(link to pdf file! 4MB)

No Caption Provided

dynamically streaming texture and LOD (Level of Detail)

Avatar image for phrosnite
phrosnite

3528

Forum Posts

1

Wiki Points

0

Followers

Reviews: 0

User Lists: 5

Edited By phrosnite

This is truly the year of disappointments. *sigh*

Avatar image for gunharp
gunharp

356

Forum Posts

283

Wiki Points

0

Followers

Reviews: 0

User Lists: 3

Edited By gunharp

@k4el said:

@wolf_blitzer85: Sorry man but I'm going to shoot that comment down. You're clearly speaking from an uninformed position.

I guarantee this wasn't "missed" by the testers. They brought it up, it was shot down higher up the chain. QA departments in every company everywhere have to struggle against business and design decisions in order to get issues addressed.

If you're going to put the blame on some one I'd look at Bethesda or higher up the chain at ID and of course ATI may not be completely guilt free in this as well. It's not like they're known for being on the ball lately.

+1 to this. Beat me to it, but you forgot this comment;

@InternetDetective said:

How did they not know about these problems, did the play tester not notice?

I am 99% sure all the issues are sitting on a bug data base right now.

If this is truly just a driver issue then a driver update is going to fix it, I hope there is a combo of further optimization in support of better drivers. Terrible that it has released this way though...but we don't know how it happened. Maybe id brought these issues up with AMD or Zenimax/Bethesda but they pushed the current version anyways.

PC will be the best version eventually. I think now more than ever id Software should deliver on the "maybes" Carmack talked about during his keynote at QuakeCon 2011. Such as a high resolution texture pack and what not.

@wolf_blitzer85said:

If this is how game development works, then things are just going to get worse. I would think that the QA (especially for bigger games) would have a stronger pull in the development process since I would also think that the team would ideally want to put out a fully working game. I also wasn't trying to put the blame on anyone in particular either. I'm just amazed that this technical issue managed to make it out into the open, especially when the textures are a big draw to the game.

That is how it works, mostly, haha. QA has little pull because they are not designing, developing, etc. so the “value” of anything brought up falls in someone else's capable hands to make a decision on changes or fixes. Personally everywhere I have been, QA do their damndest to stop the bugs before they get to you, trust me.

It is still kind of amazing how this got out in the open right? I agree with you there. Like I said earlier in this post we have no idea where the fuck-ups began. Maybe AMD didn't even reply to id's emails.

@tapoxi said:

@James0890: Because Rage is an exclusively OpenGL game. I can't remember the last time a AAA titles used OpenGL instead of DirectX's Direct3D.

I can't remember either maybe pre-2005. Despite the problems so far I am glad it is OpenGL 4.2. Hey maybe there will be linux build because why not and id Software traditionally does one.

Avatar image for ooame
Ooame

170

Forum Posts

36

Wiki Points

0

Followers

Reviews: 0

User Lists: 2

Edited By Ooame

@Buzzkill: But its not like fallout at all...

Avatar image for declarius
Declarius

127

Forum Posts

2

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

Edited By Declarius

@Sin4profit said:

Updated drivers: wow, and i thought it was unplayable before. Now it locks up for a few seconds every few seconds.

The video above may help you if you haven't done it already. Creating those cache folders solved it for some.

Avatar image for lockwoodx
lockwoodx

2531

Forum Posts

6

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

Edited By lockwoodx
No Caption Provided
Avatar image for sin4profit
Sin4profit

3505

Forum Posts

1621

Wiki Points

0

Followers

Reviews: 37

User Lists: 2

Edited By Sin4profit

Updated drivers: wow, and i thought it was unplayable before. Now it locks up for a few seconds every few seconds.

Avatar image for k4el
k4el

132

Forum Posts

105

Wiki Points

0

Followers

Reviews: 0

User Lists: 1

Edited By k4el

@OldGuy: The thing is though... even if the drivers published on ATI's site are out of date. They're the drivers the end users would be using and testing should have occurred in parody with the end user experience.

ID or Bethesda should have known about this, even if it is 100% on ATI from a technical stand point.

Avatar image for declarius
Declarius

127

Forum Posts

2

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

Edited By Declarius

To fix the tearing, enable Triple Buffering and Vsync through Catalyst Control Center.

Avatar image for lameimpala
lameimpala

92

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 4

Edited By lameimpala

Issues with which Driver? San Francisco or Parallel Lines?

Avatar image for oldguy
OldGuy

1714

Forum Posts

28

Wiki Points

0

Followers

Reviews: 0

User Lists: 3

Edited By OldGuy
@wolf_blitzer85 said:
@k4el said:


I guarantee this wasn't "missed" by the testers. They brought it up, it was shot down higher up the chain. QA departments in every company everywhere have to struggle against business and design decisions in order to get issues addressed.

If this is how game development works, then things are just going to get worse. I would think that the QA (especially for bigger games) would have a stronger pull in the development process since I would also think that the team would ideally want to put out a fully working game.   I also wasn't trying to put the blame on anyone in particular either. I'm just amazed that this technical issue managed to make it out into the open, especially when the textures are a big draw to the game.
Actually I'm willing to bet that the beta drivers that they were working with didn't contain the OLD Open GL code that wound up in the drivers distributed to users by ATI (“All – don’t use the current Rage performance driver – package includes very old OGL files, that’s why you’re seeing corruption etc… New Rage driver with proper OGL component will be posted later today.”)... That sounds like ATI's fault to me... but... none of us really know, either...
Avatar image for largo6661
largo6661

340

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

Edited By largo6661

rage is out on friday in the uk and i was gonna get it on the pc but looking at all this crap I'll just get it for the ps3. shame i thought the pc would be the best.

Avatar image for rautapalli
rautapalli

57

Forum Posts

1

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

Edited By rautapalli

@tourgen: Except the benchmarks most sites do are very much based on real world performance, they play the same parts of the game and record the framerates.

Also you can't blame this all on AMD/ATi, ID released a game that is supposed to work on AMD hardware before making sure that it actually does.

Avatar image for k4el
k4el

132

Forum Posts

105

Wiki Points

0

Followers

Reviews: 0

User Lists: 1

Edited By k4el

@wolf_blitzer85:

Thank Bobby Kotick and his ilk for this sort of attitude. Games are big money. That means big marketing, that means big release dates. Which means compromises are inevitable.

Thankfully there are places where this sort of thing doesn't happen. Valve and Blizzard for instance (yes I know Blizz is part of activision). The indie scene is also amazingly good about this sort of thing because they have a reputation to establish and can't hide behind hype.

Gamers have to vote with their wallets by not buying poorly tested buggy games. The pre-order crazed phenomenon doesn't help either.

Avatar image for tourgen
tourgen

4568

Forum Posts

645

Wiki Points

0

Followers

Reviews: 4

User Lists: 11

Edited By tourgen
@James0890 said:

@Gav47: People have a right to complain when the product they got was shit, if all my others games work fine on AMD cards how is it their fault that Rage is broken at launch?

Because AMD/ATI half-ass implement the specs and cut corners where they think they can get away with it.  If ID is using gfx hardware within spec but outside the scope of what most game companies usually do they can run into ATI's halfassed work head on.  Undocumented behavior and flat our crash-your-desktop bugs await you around every unexplored corner in ATI's drivers.
 
Do not buy ATI/AMD graphics cards.  There is more to performance than carefully controlled benchmarks.  In the real world ATI falls on it's face more often than not.
Avatar image for rautapalli
rautapalli

57

Forum Posts

1

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

Edited By rautapalli
Avatar image for thornie_delete
thornie_delete

441

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

Edited By thornie_delete

Here's the latest fix. Apparently, the games install doesn't create an important folder that caches textures. This video walks you through creating that folder...

Avatar image for eloj
eloj

753

Forum Posts

761

Wiki Points

0

Followers

Reviews: 0

User Lists: 7

Edited By eloj

The corrected AMD driver is here

Avatar image for mooseymcman
MooseyMcMan

12787

Forum Posts

5577

Wiki Points

0

Followers

Reviews: 0

User Lists: 13

Edited By MooseyMcMan

[Insert troll-ish comment about how consoles are better/easier to use.]

Nah, I'm just kidding.

Avatar image for wolf_blitzer85
wolf_blitzer85

5460

Forum Posts

2

Wiki Points

0

Followers

Reviews: 0

User Lists: 6

Edited By wolf_blitzer85
@k4el said:


I guarantee this wasn't "missed" by the testers. They brought it up, it was shot down higher up the chain. QA departments in every company everywhere have to struggle against business and design decisions in order to get issues addressed.

If this is how game development works, then things are just going to get worse. I would think that the QA (especially for bigger games) would have a stronger pull in the development process since I would also think that the team would ideally want to put out a fully working game. 
 
I also wasn't trying to put the blame on anyone in particular either. I'm just amazed that this technical issue managed to make it out into the open, especially when the textures are a big draw to the game.
Avatar image for outerabiz
outerabiz

717

Forum Posts

16

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

Edited By outerabiz

@zaglis said:

LOOKS GOOD! SHIP IT!

developers need to learn how to hold on to their product until it's done

Avatar image for dezvous
dezvous

690

Forum Posts

4

Wiki Points

0

Followers

Reviews: 2

User Lists: 15

Edited By dezvous

@zaglis: That is a huge bummer! I have that exact same GPU, and very similar rig all together. I'm running BF3 Beta at max with AA no problem. It runs and looks like a damn dream!

Rage is a great looking game but I can't believe they chose to leave so few video options out of the PC release!! That's what us PC gamers live for! It's silly but it's true and I can't believe iD shipped it like that.

I'm sure the texture pop-in issues will be fixed, but that really does suck for anyone wanting to enjoy the game right now. I switched my copy to the PS3 at last minute and I'm kind of glad I did... I know it won't look nearly as good as it would on my killer PC but at least I can play with my PC-less friends.

Avatar image for cilliablack
CilliaBlack

42

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

Edited By CilliaBlack

Good to see people aren't being hyperbolic about the issue on the internet, good work all around folks.

Avatar image for djjoejoe
DJJoeJoe

1433

Forum Posts

508

Wiki Points

0

Followers

Reviews: 1

User Lists: 19

Edited By DJJoeJoe

@avidwriter said:

I only buy ATI cards because nvida charges too much for only a few more FPS in 90% of the cases. Just sucks that most of the time game developers, only use nvida cards to develop their games.

ATi are generally cheaper for the performance, in benchmarks. In 'games' though both devs and Nvidia seem to support and optimize faster and more deeply than what can be seen on ATi gpus. If I have to pay whatever you think is 'more' for that then I take it, every time. I like have beta updates for my 4 year old gpu still improve current game performance and stability all the time, and when new games come out nvidia is almost always on top of very fast updates for that game to get it's performance up quickly. They recently delivered 30+% increase for the open beta for battlefield 3, which is kinda crazy. That update has since seen another, and this is for a beta of a game.