'Small Number' of Xbox 360s Have Borked Disc Drives [UPDATED]

Bork-ed.

You know what. Sony and Microsoft should just make new consoles.

That's pretty cool!! What's with Microsoft and giving away Xbox's. Hope I can get one, even though I love my current Xbox...

You know what. Sony and Microsoft should just make new consoles.

Does anyone remember the time when console owners said they were superior because they didn't have to deal with bad drivers, etc? HAHAHAHAHAHA! Ha! Ha! But in all seriousness, that sucks, but at least they are trying to reach out to their customers.

My question is what will this 1GB increase in storage do to help developers and why do consumers care?

The thing I love most about this is that it's one of the few things that people can legitimately say "Wow, I hope my console bricks."

I get those errors on my console all the time, no firmware update needed. But they have my money, so I'm sure they don't care :/

The thing I love most about this is that it's one of the few things that people can legitimately say "Wow, I hope my console bricks."

Here's hoping it's mine. I wouldn't mind a new 360. Though my old one hasn't been turned on in years so who knows. 

At least they are aware and reaching out to those effected. A free upgrade is also nice. But then again, getting your Xbox bricked by a firmware update is pretty messed up.

OH SHIT!

I could do with an xbox s, this is the first time i hoped mine would break

hope my console is going to get broken- it feels weird to have that hope

Makes a change from Sony's firmware screwing things up.

I hope mine breaks after the update. I still have an old launch 360.

There has to be a better word to use than "borked".

Anyway, since I still have an old 20GB Pro model, I'm due for an upgrade...I hope mine is affected.  (BTW, that is my backup/bedroom 360...I do have one of the new 250 GB models too)

wow.  hope my 360 is broken when i update

Wow, just wow since I was considering replacing my ps3 with a xbox 360 then this happens.

So tomorrow when I'm going to start playing LA Noire; unplug my Xbox from the net to avoid the firmware.

THANKS Patrick Klepek! Now I know!

Then again.. I could use a new Xbox. Hmm.. ok I'm updating. It would be worth the wait.

I hope it includes mine, it's so old I could do with an update.

You know what. Sony and Microsoft should just make new consoles.

Nice going, Microsoft.

Borked?

Good to know.

UPDATE: This one just got a tad more confusing. Stay with me here!

Microsoft has not responded to my request for comment on today's reports about disc drives, but Eurogamer's gotten more. The issue has nothing to do with the upcoming firmware update but, as it turns out, a previous update.

"Additionally, this disc read error message is tied to a change in the disc reading algorithms in a recent software update and is not specific to older or newer versions of Xbox 360," the company said in a statement.

As such, if you haven't had an issue with your machine playing retail discs so far, you're out of luck when it comes to getting a brand-new Xbox.

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The spring update for Xbox Live is imminent, bringing an important security change to the way Xbox 360 machines read discs, freeing up a substantial amount of space to developers on each disc. The update breaks the ability for a "very small number" of Xbox 360s to read retail discs, however, prompting Microsoft to reach out to affected consumers, offering them a replacement Xbox 360 S.

Kotaku first broke the news, based on an email received by an Xbox Live user. You can imagine their surprise. Xbox Support's Twitter account then verified the email, based on other folks receiving similar emails, were true. Microsoft then released a statement to Eurogamer, elaborating on the issue itself.

"Following a recent update to our system software, we have become aware of an issue that is preventing a very small number of Xbox 360 owners from playing retail game discs," the company said. "This issue manifests itself a as a unique 'disc unreadable' or 'disc unsupported' error on the screen. We are also able to detect this issue over Xbox Live and are proactively reaching out to customers that may be impacted to replace their console."

I've contacted Microsoft separately for more information but have yet to hear back. Let me know if you've heard from Microsoft. My Xbox 360 is several years old, but I've heard nothing from them yet.