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You Should Demand More From Sony's UMD Passport Program

Sony's UMD-to-Vita service comes across as needlessly exploitative...but it can be fixed.

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I’m not sure I’ve witnessed a more blatant cash grab that came and went without a lick of righteous fanfare from the consumers it gouges more than Sony’s recent revealing of the UMD Passport program. To be fair, it initially passed under my radar, too.

I know, I know, we’re all busy playing through The Elder Scrolls V: Skyrim--but still. Listen.

The biggest problem with UMD Passport is not that it costs anything, it's the lacking standards.
The biggest problem with UMD Passport is not that it costs anything, it's the lacking standards.

UMD Passport is Sony’s long-awaited service to give PSP owners a way to magically transport their UMD-based games on the handheld’s soon-launching successor, Vita. Vita does not come with a UMD reader, which means those games are as good as garbage without access to a digital version to play on Vita. Sony talked about implementing a feature like this when PSP go was a thing but it never materialized.

Sony has not announced UMD Passport outside of Japan, and did not answer my latest query about it.

To take advantage of UMD Passport, users must download a “UMD Passport” application to their PSP, insert a compatible UMD, and Sony somehow verifies that UMD (the exact process isn't known). Once that’s done, you gain access to a digital version--for a cost, anyway.

And that’s where it gets weird really fast.

Simply charging for access to a digital copy isn’t worth getting up in arms about. Bandwidth, while cheap, isn’t free, so while one could argue that Sony should take the hit and encourage goodwill amongst early adopters, passing up on a the chance to ask for a little bit of cash in an age of endless monetization is, at this point, expected. It would make sense, then, to implement an across-the-board cost to make the digital conversion, a fee that would cover Sony’s bandwidth costs through PlayStation Network and provide publishers with compensation that encourages everyone to participate in the UMD Passport program.

No such standard exists. While it’s not plainly spelled out in Sony’s announcement (which is roughly but easily translatable through Google), it’s implied that publishers are determining what to charge for this, and it’s clear publishers have zero problem erring on the side of happily padding the bottom line.

Patapon 3 costs more to convert than Hot Shots Golf 2, but without any clear reason why.
Patapon 3 costs more to convert than Hot Shots Golf 2, but without any clear reason why.

The confusion begins with Sony itself unable to lay out what it should be charging for going digital, with Patapon 3 and Gran Turismo costing 1,000 yen ($12.89), while Hot Shots Golf 2 costs 500 yen ($6.44). The only difference between them seems to be release date and labeling--Hot Shots Golf 2 is part of the “best of” lineup in Japan, and was released late 2007. Gran Turismo (2009) and Patapon 3 (2011) came later.

There is no reason for these games to cost any different, except for Sony to be calculating that some games are worth more than others to consumers, giving them a convenient way to ask for more. The easy-to-buy licensing argument is dispelled by Patapon 3 being wholly original.

When this carte blanche approach to price assignment is handed over to third-parties, it’s far worse.

Pachi-Slot Simulator: Treasures transfer Daito Giken Official enclosed Goddess ~ ~ PORTABLE--yes, that’s the actual name--is a pachinko title that costs 5,040 yen ($64.95) right now on Amazon.co.jp, and the Paon Corporation is asking that anyone who has already purchased the game on UMD to pay 2,500 yen ($30.93) for the digital copy. That’s nearly 50% of the original price price--sheer arrogance, and one of that doesn’t try to hide its unadulterated consumer exploitation. It's staring you in the face.

PSP quickly became a go-to platform for tinkerers, and that's only grown more true.
PSP quickly became a go-to platform for tinkerers, and that's only grown more true.

Sony could have a weakly credible argument about allowing publishers to determine pricing if publishers were doing so based on the relevancy of piracy to each product, but as unlocking these digital copies requires the consumer to have a copy of the actual UMD, that doesn’t hold water. One assumes non-UMD holders would have to pay even more.

Anti-consumer moves like these drive people towards piracy by sheer irritation. Make no mistake: Vita will be broken at some point. No device can avoid piracy; each one can only hope to push that day further back.

While piracy is never justified, it’s not hard to imagine a scenario where a Vita owner wants to play the games they already own on a platform that’s fully capable of doing so, and pausing at the hoops they're asked to jump through. Players are consumers, and deserve respect. Such a user may look over and see publishers seizing an opportunity to squeeze dollars from them and pounce at the chance for subversion. As a platform holder, Sony has the ability--and duty--to keep this under control, but it says everything that Sony’s own games don’t adhere to any coherent standard.

What makes this all the more confusing is Sony's progressive approach to MotorStorm RC, which will be released on both Vita and PlayStation 3. No matter which version you purchase, you'll gain access to the other one. Futhermore, in a conversation with GameIndustry.biz, developer Evolution Studios suggested the game may not even cost full-price, a result of aggressive pricing for mobile games changing the dynamics of the industry. One part of Sony does not appear to be talking to the other.

It may be too late for Japanese consumers--is Sony really going to tell the Paon Corporation it suddenly has to charge exponentially less?--but Sony Computer Entertainment America has an opportunity to make this right. The UMD Passport program has not been announced for anywhere outside Japan, which means there’s time for policies to change before they’re set in stone. It may not come here at all, but in the event that it does: do the right thing, SCEA. Don’t screw your own fans.

Patrick Klepek on Google+

308 Comments

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bricewgilbert

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Edited By bricewgilbert

@drew327: If Sony is going to show us that they indeed have the option that we have come to expect from many different pieces of media in the past, but provide a DRM solution why should they charge is such extreme prices? When I bought my CD's I was able to rip them. When I bought DVD's I was able to rip them. All of these were not DRM protected. We are fast coming up to a digital "locker" era, and Sony with this UMD Passport Program has shown that they agree, and charging us extreme prices for games we already own (and simply checking a box in our Playstation Store accounts) is absurd.

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rbanke

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Edited By rbanke

@megalowho said:

I think if Microsoft proposed this as the only means to play retail 360 games on their next gen console, people will be up in arms. Judging by the responses here this seems like a case of not directly affecting people enough to care. It's still an anti-consumer cash grab that gets me a bit worried about the future of digital delivery in walled gardens like consoles and portables. Whatever publishers think they can get away with, they'll certainly try.

It's not exactly the same as the media is completely different. If this were a situation of the Vita having a UMD drive and they were charging people to play those UMD's on a device which was fully compatible, we would be having a totally different conversation. In this case Sony is offering to change your UMD to a digital license and is charging a fee for this. In fact, any digital PSP game you have will play on the Vita with no issue.

A closer comparison would be if the next XBOX had no optical drive and MS charged a fee to convert your DVD game to a Games on Demand game, in that situation, I'd feel just like I do now (I wouldn't really have a problem with it).

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Zaapp1

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Edited By Zaapp1

I think the points made in this article are mostly poignant, but people should see that it applies to more than just the UMD-to-Vita plan. If Sony's being inconsistent in pricing on this, they really don't have their act together as a company, and we need to complain now before they screw up future things that more people would be directly affected by. Do you want similar issues to persist on PS4?

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aTmoz

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Edited By aTmoz

This is going to fail like psp GO.

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Flashzappa

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Edited By Flashzappa

Oh geez, not more of this. I say this as somebody with a stack of unplayed UMDs I bought in recent sales:

Sony, or game developers, are under no obligation to provide us the game for a device that it wasn't originally intended for. They are obligated that the game be playable on the PSP only, not the Vita. If they cut the expense such that we can play a PSP game on the Vita, that is a gift. We shouldn't view it as an expectation. If they ARE doing that, which they are, it is only to make PSP owners more likely to get a Vita, not because they have to.

TL;DR: UMD owners have no reason to complain.

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reson8er

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Edited By reson8er

You Should Demand More From Giant Bomb's News Headlines

Giant Bomb's News Headlines come across as needlessly exploitative...but it can be fixed.

:)

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bricewgilbert

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Edited By bricewgilbert
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devilzrule27

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Edited By devilzrule27

They haven't announced anything in the US as far as pricing or what the service will entail. And we all know pricing of games in Japan is unregulated. So this whole thing seems a bit premature.

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nexas

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Edited By nexas

This is why I bought Persona 2 digitally, so I wouldn't have to deal with this shit.

Anyways I wouldn't be surprised if we don't even get the transfer program over here because no one buys UMDs.

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vinsanityv22

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Edited By vinsanityv22

Or you should do the smart thing and have abandoned your PSP long ago. Any game worth buying for PSP; just buy it after you get a Vita digitally. It's going to be much cheaper now too.

Why do I feel like 90% of these articles are just whatever the fuck Patrick wants to complain about at the moment? "Here's how to sue Sony", "Here's how to get your Battlefield 1943", "Let's complain about the UMD program even though no one cares about the PSP", "Let's bash Skyward Sword", etc. This is the kind of shit that causes me to hate Klepeck so much. Brad, Vinny, Jeff and Ryan just want to fucking play games and crack jokes. Patrick always wants to make a statement - a stupid one, and one that no one will care about two days from now. Inflammatory articles seem to be what he's all about. I mean, I'm not the only one here:

@exenpipp said:

Why does Americans have to make such a big thing out of everything? Why do they have to complain all the time?

Just be satisfied with your life!

@Sinful said:

Don't tell me what to do Pat. I'll go to Fox News for that.

@Ehker said:

I'm too lazy to raise a pitchfork like this inflammatory article wants..

Glad I'm not alone here.

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rihanna

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Edited By rihanna

I miss Brad Nicholson.

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mosespippy

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Edited By mosespippy

@Video_Game_King: Most PSP games are already available in digital format. According to wikipedia there are 712 PSP games and around 650 available on PSN. The only big omissions that I know of are Kingdom Hearts and Crisis Core, which seems odd to me because FF1, 2, 4 Complete and Tactics are available.

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spilledmilkfactory

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First they rip us off on memory prices, now they're squeezing extra dollars out of PSP owners. Not a good plan, Sony. My optimism for the Vita hit a high point at E3 and has been tumbling steadily lower ever since. I'll still probably get one at some point, but just for Uncharted and a few others down the road.

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MormonWarrior

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Edited By MormonWarrior

@xbob42 said:

@Drebin_893 said:

I like Patrick, and I tend to really enjoy his writing, but it's annoying to see all these 'Consumer Empowerment!' articles. Supply and Demand should dictate the prices, if the publishers have misjudged demand, then no one will buy it and equilibrium will be found. I agree with educating consumers, but at some they need to decide without someone standing over them telling them how much better they deserve.

The problem is that stupid consumers make things worse for the rest of us because there's a whole f***ton of them.

I gotta agree with xbob. In my macroeconomics course this semester I've learned a lot about situations where supply and demand don't give the right signal to the company, and when there's a higher incentive than just money (i.e. customer loyalty and goodwill, etc.) that can have all kinds of external benefits. I think if Sony made it easy, affordable, and hassle-free to transfer UMDs and purchase new games in general and had really competitive prices, they would cut piracy by an insane amount and end up actually increasing profits. It's a win-win situation. Unfortunately, since the launch of the PSP and PS3, it's been obvious that they have no clue what they're doing in their design of internet-based options, etc. which has led to the understandable dominance of Xbox Live even when it costs money.

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Hef

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Edited By Hef

Why anyone thinks that backwards compatibility is owed to them is crazy. You do not HAVE to do this and I'm sure if you have UMD games then you probably still have PSP you can play them on. If it got lost or broken, that sucks, but they're dirt cheap right now and buying a new one would cost way less than this if you had a big enough collection.

I do not think this is anything to get up in arms about because they don't HAVE to do anything. You have to take licensing into account as well as bandwidth, because these companies are going to want compensation to have their games downloaded.

Sony went through the $600 thing already, and they know a little thing or two about competition. To think that these aren't close to the lowest possible price that the publishers will allow for an unproven and potentially exploitable service is highly presumptuous.

tl;dr You are not entitled to backwards compatibility.

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Afroman269

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Edited By Afroman269

I would be bothered if I actually cared about getting a Vita, but I don't.

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Soulblitz

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Edited By Soulblitz

@RecSpec: Yep, I agree. The handheld itself is a reasonable price, but when your memory card costs the same as, and potentially more than the games themselves, you've got a real problem. Has there been any other clarification as to why they're using proprietary memory cards instead of trying to get every penny out of their consumers possible?

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Ackbar

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Edited By Ackbar

New system new format, so were lucky Sony even has this for UMD's. I agree with the transfer price not being consistent is a big mistake and looks bad. $ 5-10 bucks only set price. Or just not do it and start fresh with a new system. I'm keeping my old PSP just to play UMD games. That said the new Vita looks great and I like what I'm hearing as far as future games and ideas for the system. But time will tell.

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Little_Socrates

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Edited By Little_Socrates

I will be writing to Sony today telling them how I feel about this. I'll probably include the letter here as a blog.

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sixpin

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Edited By sixpin

@Hef: You are missing the point of the article. It isn't about paying for the service, it is about the inconsistent pricing structure that Sony is allowing. It is bad for consumers and, in the long run, for Sony.

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SpudBug

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Edited By SpudBug

There's no uprorar because nobody cares about the vita. Especially with those memory card prices, who will even want to transfer their games dititally? You'd fit like, 4 PSP games on that $30 memory card.

Meanwhile I probably have 12 or more on the 16GB microSD that i bought for $20 for my PSPgo. So stupid.

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AmericanNinja

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Edited By AmericanNinja

I see nothing wrong with the program.

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Slumberpunch

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Edited By Slumberpunch

I'll be voting by not buying the Vita. I already have one Sony handheld that never gets used.

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sixpin

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Edited By sixpin

Some of you guys attacking Patrick because he has a different opinion on this topic than you need to grow up. It is fine to disagree, but don't attack people for their views - that is immature.

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Edited By Dopey2400

I really want to be outraged and angry at this, but there are already a plethora of comments doing just that. Instead I'm not going to get angry. I'm just not going buy this device. If enough people feel the same way, then 1 of 2 things should happen. a.) the device fails or b.) Sony tries to rectify this situation.

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striderno9

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Edited By striderno9

Good article, this is a topic that can have bad implications in the future with other console releases when it comes to physical copies to digital, transfers.

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shenstra

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Edited By shenstra

@wh1terav3n said:

@Cyrisaurus said:

So you want us to say "Hey Sony, don't do this, ok?" and they'll say "ohhhh, alright. Sorry about that".

:/

Is it better to just say, "Hey Sony, I'm okay with you screwing me any way that you want, thanks!", and they'll say, "You like being screwed? Because we totally have more ideas on new, original ways to screw you!"?

Sony isn't screwing anybody. Enough with the indignation already. They're offering a service at a price. If the price is too high for your taste, don't use the service. They're not taking away your ability to play your UMD games on your PSP, nor are they hampering your ability to play PSN games on your Vita.

Yes, they're planning to make some money off this deal. That's the way business works. They do things to make money. That's their raison d'être. When companies actually screw people over, when they don't deliver on promises they make, when they lie, when they fail to protect customer data, then I'm all for raising a ruckus. But when they offer something entirely optional at a cost that doesn't quite match what you had in mind, just... don't buy it.

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bko

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Edited By bko

@sixpin said:

Some of you guys attacking Patrick because he has a different opinion on this topic than you need to grow up. It is fine to disagree, but don't attack people for their views - that is immature.

If this was Ryan, Jeff, Vinny or Brad posting the exact same story, these same commenters would be tripping over each other to agree wholeheartedly.

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Hef

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Edited By Hef

@sixpin: Publishers want money for their games, and for their games to be in this service, they have to pass on the pricing. So either you agree with the publishers transfer price or you play your game on your psp. Simple as that. This is not sony gouging you, these are companies acting like companies.

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kerse

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Edited By kerse

You shouldn't have to pay anything for games you already own, period. I understand the piracy angle, but screwing over your already small group of people who actually pay for psp games is even worse.

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Edited By veektarius

I think that this, along with Capcom's recent antics (and similar, if less dire signs from other companies in the industry) are signs of the downturn in Japanese gaming sliding into a new unsavory phase of exploitation. I don't think that they are susceptible to consumer pressure. They have decided to turn profits at the long term expense of consumer relations, probably consciously.

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Edited By MusiM

Yeah we didn't get the transfer program for the PSPGo that Japan got, why would we get it here? On top of that, what's to stop me from getting together with a group of my friends and sharing our PSP games on the Vita to get them all for a heavy discount? Its not like these discs are going to have any individualistic code that can be verified through the PSP.

Everyone always gets up in arms about backwards compatibility where a new system is concerned but then the system comes out and no one cares. I mean really, who is buying a PSVita to play PSP games?

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Benny

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Edited By Benny

I don't much care for making demands of publishers and would prefer to "vote with my dollar" (or £ for me) but it's interesting to see Sony heading towards delivering a system DOA months before its actual street date.

Who the fuck is going to pay $250/300 for a vita with no memory card and then pay for example, $120 every time they need a new 32gb memory unit.

Some games will probably have mandatory installs, some will be downloads like those mentioned in this article, I don't understand Sony's thinking behind this one beyond the obvious cash incentive.

The way they are going, there's going to be a lot of system configurations for you to consider and for the average customer who's not an enthusiast. You have to wonder why they think it's a good idea to not have the internal storage so anyone can pick one up and not have to worry about all this bullshit. Most likely money.

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DrunkenBobDole

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Edited By DrunkenBobDole

The best solution is to just not buy a Vita! Well that's my plan anyway.

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Thor_Molecules

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Edited By Thor_Molecules

I wouldn't even care if it wasn't backwards compatible. The fact that they even offer this workaround is beyond my expectations, although the pricing is kind of silly.

But yeah, let's all go riot in the streets.

@kerse said:

You shouldn't have to pay anything for games you already own, period. I understand the piracy angle, but screwing over your already small group of people who actually pay for psp games is even worse.

What are you talking about, you do own the games, they play just fine on your PSP.

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wukong

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Edited By wukong

All video game prices in Japan are much more variable and often higher than in the west. This is not new or unique to the Passport Program.

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Colt

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Edited By Colt

soooo... all games for the vita itself have to be bought from the online store and downloaded? no, no i dont like this at all!

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wh1terav3n

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Edited By wh1terav3n

@shenstra said:

@wh1terav3n said:

@Cyrisaurus said:

So you want us to say "Hey Sony, don't do this, ok?" and they'll say "ohhhh, alright. Sorry about that".

:/

Is it better to just say, "Hey Sony, I'm okay with you screwing me any way that you want, thanks!", and they'll say, "You like being screwed? Because we totally have more ideas on new, original ways to screw you!"?

Sony isn't screwing anybody. Enough with the indignation already. They're offering a service at a price. If the price is too high for your taste, don't use the service. They're not taking away your ability to play your UMD games on your PSP, nor are they hampering your ability to play PSN games on your Vita.

Yes, they're planning to make some money off this deal. That's the way business works. They do things to make money. That's their raison d'être. When companies actually screw people over, when they don't deliver on promises they make, when they lie, when they fail to protect customer data, then I'm all for raising a ruckus. But when they offer something entirely optional at a cost that doesn't quite match what you had in mind, just... don't buy it.

This may be true, but first, Sony's not setting the price, the price is being set by the publishers. Second, they're the games that I own. Owning a game, and then being allowed to "re-own" the exact same game at an exorbitantly high price (to me, 50% of the original game is excessive) just seems exploitative. If Sony wanted to charge a flat fee of say, $5 bucks per game, whatever. When you start charging $20+ to redownload a game you own on a different device...there's something wrong there.

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benjaebe

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Edited By benjaebe

Japanese pricing has always been a little weird, hasn't it? They don't really seem to have a constant retail price (e.g. 60$ for every new retail title). Doesn't surprise me that their passport program is all over the place. I'd expect SCEA to set a baseline when they bring it over here.

Though, I'm not buying a Vita to play old PSP titles so this really doesn't affect me anyway. I don't demand digital copies of every physical media I buy, and if they aren't advertising the Vita with that kind of backwards compatibility then it's hard to complain about it.

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DragonBomb

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Edited By DragonBomb

@Colt said:

soooo... all games for the vita itself have to be bought from the online store and downloaded? no, no i dont like this at all!

No. They come on memory sticks. They will also be on PSN day and date with the retail versions. Sony learned from the Go.

As far as this article. I agree with the premise. A flat five dollar fee for any game you want to play on your Vita is perfectly acceptable. These variable rates are awful and just smack of Sony bending over backwards for publishers with little reason.

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Colt

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Edited By Colt

@DragonBomb: ah ok thank you. i was hoping they would.

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benderunit22

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Edited By benderunit22

Yay, another rally by Patrick Klepek's personal blog.

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CanItRunBF3

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Edited By CanItRunBF3

Just one of several reasons why I have no regrets about never getting a PSP. If Sony's new proprietary format is $100-$120 for 32Gb storage doesn't change drastically, I wont buy a Vita either. Its one thing to lock out consumers from having options, forcing them to buy accessories from you. Its another to charge 4x the going rate for them. Is it not enough to make lots of money selling Sony-brand Vita memory cards exclusively? You have to then gouge people at the same time? It was bullshit when Microsoft did this with hardrives, and it's bullshit now. I don't hear the Sony fanboys crying foul over this, but they bitch about Microsoft all the time.

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Forum_User

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Edited By Forum_User

Kind of whatever. Sony already demonstrated their stance on backwards compatibility with the 180 they did after the first batch of PS3s, so I now know not to put too much stock in it.

The dumb thing about this is that it even requires the UMD at all. If they want to resell a game digitally, then they should just do that instead of acting like they are doing people some kind of favor. I don't think it needs to be spelled out that not requiring a fee would just be an enabler of rather easy piracy that wouldn't even require hacking the system, unless there is some unique identifier for individual UMDs that I'm not aware of.

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anaardvark

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Edited By anaardvark

Looking forward to my day 1 Vita, but I'll just keep my 2 PSP's (1000 and a 3000) for my PSP games, and the Vita for my Vita games. Easy solution really.

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ultimatepunchrod

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Edited By ultimatepunchrod

Not really that bummed about this. I think it should be better, but the transition from physical to digital media is going to be weird. I'm not too worried about this because the only PSP games that I really wanted were the GOW games and they were released on PS3, so I got what I wanted there. I'm more interested in the new games for Vita. Also, why is BC a must now? At least they are offering it in some way. The DS just dropped the GBA slot and didn't accept GBC games when it launched and it wasn't a huge deal. It was annoying because now your games didn't work, but I don't expect my N64 cartridges to work in my Wii. This doesn't seem like a huge deal to me.

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sixpin

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Edited By sixpin

@Hef: They got retail from their games already. You have to have already purchased the game to take advantage of this. There is nothing free here. Publishers and Sony need to collaborate to create a pricing structure that doesn't alienate consumers. Your last statement doesn't really make sense - this is gouging, only it is the publishers setting prices and Sony taking a cut. That scenario is a win/win for the Sony and the publishers and a lose for people looking to get any value out of the service. And you are correct, I can pay or use my PSP. I'll probably do neither as I don't really care about PSP games anymore, but that doesn't negate my opinion that this is a dumb thing to do to long term Sony fans.

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Shane

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Edited By Shane

Couldn't agree more with this article, sick of being ripped off, the memory card prices are another example. Change the prices or I won't buy your system, simple as that. Sony should have took charge and set the same fee for every game, or have no fee at all.

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shenstra

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Edited By shenstra

@wh1terav3n said:

@shenstra said:

This may be true, but first, Sony's not setting the price, the price is being set by the publishers. Second, they're the games that I own. Owning a game, and then being allowed to "re-own" the exact same game at an exorbitantly high price (to me, 50% of the original game is excessive) just seems exploitative. If Sony wanted to charge a flat fee of say, $5 bucks per game, whatever. When you start charging $20+ to redownload a game you own on a different device...there's something wrong there.

It doesn't matter who sets the price. If the price seems right to you, go ahead and re-buy your PSP games. If not, don't.

As for re-buying games to re-own them, that's such a nonsense argument. You bought the game for your PSP. You can play it on your PSP. If you want to play it on another system, you'll have to buy another version. By your logic, we should all be outraged that we don't get 360 versions of games we already own on PS3, or DS versions of our Wii games, or... well... you get the point, right? The fact that Sony/publishers is/are offering anyone who can get his hands on a UMD copy of a PSP game a discount on a downloadable version of that game is a Good Thing. If that discount is too small, just hang on to your PSP.

I do recall some people making similar arguments about wanting free access to Virtual Console games they already owned for the NES, but as far as I can tell the only serious problem most people have with the Virtual Console is that there aren't enough games on there.

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Vegetable_Side_Dish

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I bought games on my PSP. I'm glad I have the option to transfer them to Sony's new handheld, even if it is at a price. I'm not entitled to own the game on every Sony platform.