@Kazona said:
For once I am on the side of those users. It is inexcusable for any game but an MMO to have such major launch issues.
This launched in a broken state, plain and simple. The game requires a connection to Blizzard's servers to work, making it integral to the experience. And as such, with that not in proper working order, there can only be the conclusion that the game is broken and therefore does not deserve its high metacritic average.
But no, that's clearly not how people look at this. For some reason, because it's a server issue, people are under the (wrongful) impression that this does not reflect badly on the game itself. Somehow, through some twisted sense of logic, (some) people think these server problems are a wholly seperate matter, having nothing to do with the quality of the game itself.
If the product that you purchased does not work, you should be pissed and you should make yourself heard. That is the right of a consumer, to complain and be heard when something that's been paid for doesn't work, regardless of the reasons (barring, of course, that it's not your own fault).
For the record, this is not directed at you, Kazona, I just want to give advice to the same "you" that you referred to in your post to whom you recommended being pissed.
Dear Person,
You should probably not be pissed simply if a run-of-the-mill product you purchased didn't work in exactly the way you expected, because basing your emotional health on the function of a commodity is probably not appropriate. If your car broke down on the way to a job interview, then it seems more reasonable to be pissed. You should not necessarily make yourself heard with every minor gripe and complaint that you have. It is indeed your right to have whatever legal reaction you want to a given situation. But that does not mean that you should. You should instead choose a measured, appropriate response. In general, you should be an adult and handle yourself with grace and aplomb, because it engenders respect, civil discourse, and more positive future outcomes for everyone involved.
In this particular case, did Blizzard do something that caused this launch to be somewhat botched? Yes. Is that worth investing serious emotional energy, enraging yourself into a flurry of completely impotent Internet dickwaddery? No. Is it worth calmly describing your disappointment? Absolutely! For example, I'd love to have the one-time blacksmith achievement that is currently impossible for me to get unless Blizzard works some wacky juju server-side to fix. I'm disappointed that there is currently no fix to this and that I had some considerably interrupted play with the first day of a seriously fun game. But, for my part, I'm an adult, and I'll invest my emotional time and energy into things that really deserve it. And I'll play some more Diablo 3 and probably enjoy it.
Log in to comment