For those who are new to the game or MOBAs in general. Don't play as a support/carry role but just heroes you think look good and whose description you enjoy (just read a few random descriptions on heroes). You can test every hero before playing in a testenviornment, where you can play around with the skills of that hero and where you have infinite gold to buy items, so feel free to play around with that before starting a game (you can do that while the game looks for a match for you to join).
When you start the game with other people, you're joined by people who're similarly knowlegeable as you are (based of your level). Getting confortable with the heroes and learning about carry and support roles is key to the game. The map itself has indicators which tells you about the most common warding spots. if your team does not buy a courier or wards, feel free to buy them even if you play as a carry hero. You get into the specific heroes roll the more you gain knowlege about the game.
Very, very good beginner heroes are Lich (Support), Dragon Knight (Pusher, Tank, Carry), Lion (Support, Ganker), Wraith King (Tank, Carry) and Viper (Carry, Ganker with a bit of Tankiness). A good hero where you can practise reflexes and is still easy to use is Axe, if you played a couple of matches so you understood what Supports and Carries do, feel free to pick him.
Also while playing, pressing tab opens up the menu which lets you look through items that you want to buy, theres also a way for you to check through item guides if you feel lost or unsure what item you should purchase next.
We really should add each other to have some friendly GB DOTA going :). Heres me, feel free to add me: http://steamcommunity.com/id/This_does_indeed_look_like_a_cat/
EDIT: Should've added a link :D.
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