Really minor, but it looks like something might be messed up when cancelling a subscription and then leaving a message in the feedback form. It spit me out at: https://auth.giantbomb.com/billing/feedback/sent/ and gave a 404 Error Page. It did cancel my sub, but I wanted to leave a note (just something I like to do when I cancel and know I'll be back, not sure if you guys actually read or use them for statistics) and it gave me that error.
@kkotd: Hmm, sorry for the error. FWIW I did get your feedback notification with your feedback, so it looks like the 404 isn't actually affecting either your cancellation or the way the notification is sent.
And yes, for everyone else, this does mean that human beings read the notes you leave when you cancel. We appreciate the feedback.