Ok, so I was trying to buy an album from Amazon's MP3 store. I downloaded the client, and used "Buy the album with one click" option. All of the sudden, the album started downloading in the client. Once it finished, I placed the songs into Itunes, then my Ipod, and I closed Amazon.
Apparently, the only credit card I had on file with Amazon (I hadn't used them for a while previous to this) was an expired Visa that I used back in High School. I received an email saying that my payment was declined and therefore my order canceled; I was then instructed to re-order the item once I had a "Valid method of payment" , if I wished to "Still purchase the item."
I think that they failed to realize that their client ALREADY gave me the entire album; not only that, but it automatically made a copy of each of the songs, so I now have two copies of the album sitting on my hard drive, and Amazon doesn't seem to realize this. A similar thing happened a while back when I downloaded Grizzly Bear's "Veckatimest" album through Amazon's daily deal at 3.99. The same card was charged, declined, and Amazon sent me a vague email telling me that if I wished to still purchase the item, I should update my payment options....again, despite their client already having downloaded all of the songs onto my PC.
Could this be a loop-hole in their system? Typically I use Itunes with paypal to purchase music, so my savings account is automatically withdrawn, but with this, I'm honestly a bit confused.
@Bruce: Maybe you'll get a big fat fee in the mail soon?
At any rate, I really like Amazon for buying music, their customer service is really good too. This one time I purchased a censored version of Mellow Gold by accident, so I sent an e-mail to complain how it wasn't really clear that it was the censored version. About 10 minutes later I got an e-mail from them saying they were sorry and that my 10 bucks were refunded. How great is that.
I was never billed for that Grizzly Bear cd. And they said that my order was "Cancelled" therefore there would be no bill. It's really odd. But yeah, Amazon has been good to me in the past.
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