Diretide was not unreasonably expected. Dota players watched as every other Valve game got some sort of halloween content, and yet not a single peep came from the Dota team. Whether they had an event or not, they should have had the foresight to see that this was going to be a big deal, and got out in front of it. There would have been fallout, but it wouldn't have been nearly as fierce. As it stands, everyone who was legitimately looking forward to the event spent days just waiting and expecting. As one of those people, I was incredibly disappointed in Valve.
Now, I didn't go and bomb their metacritic or spout awful fucking memes all over the internet, but even so I was baffled at Valve suddenly not giving a fuck about it's players. I've played Dota a lot now, more then any other game ever. It's a bit of a blow to think that the one game that legitimately keeps me interested in games is going to stagnate - which was the only conclusion I could reach from their complete lack of caring. I figured they had nothing to show for the past 4 months, and so they kept quiet. Little did I know that Valve's complete lack of direct community management meant that they simply forgot.
I agree that ideally they shouldn't have given the people who freaked out and did some childish shit what they wanted, but that's just a smaller percentage of a larger whole that was just extremely disappointed in Valve. They had to apologize in some way to those legitimate fans of their game that expressed their disappointment in more reasonable ways. Besides, precedent doesn't matter for the people who flipped their shit. they're going to be idiots regardless, so fuck if I care if they'll probably gain some new sense that what they're doing is worthwhile and affecting change - they're wrong.
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