Something went wrong. Try again later

elvenqueen86

This user has not updated recently.

2 0 18 0
Forum Posts Wiki Points Following Followers

elvenqueen86's forum posts

Avatar image for elvenqueen86
elvenqueen86

2

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#1  Edited By elvenqueen86

Have you contacted support yet (support@wbgames.com)? I only ask because I contacted them yesterday and was told no one else had contacted them about problems. Here's the troubleshooting info they gave me. Didn't work in my case, because I had nothing for the game under Game Data Utility, but maybe someone else will find this useful: 1. Problems may arise if you have been playing the game for an extended period of time. Let the system cool down, then try running the game. 2. Please make sure that you have the most recent update for your PS3 console. 3. Remove the game data from the Playstation 3 Hard Drive. Files in the Game Data Utility folder, are saved settings for a game (i.e., controller preferences, brightness settings, etc.). These steps will NOT delete your save games. To remove a game data file from the PLAYSTATION 3: a. In the XMB home menu, go to (Game) > [Game Data Utility]. Important: Make sure you select [Game Data Utility]. Do NOT select [Saved Data Utility], as this will delete all of your saved games files. b. Highlight the game data utility file (i.e., name of a particular game you have been playing) you wish to delete. c. Press the button and select [Delete]. d. Highlight "Yes" and press the button to confirm the deletion. e. A message indicating the file is being deleted will appear. f. A "Delete completed." message will appear once the file has been successfully deleted. g. Repeat steps b through f for all entries in the Game Data Utility that contains the name of your game. 4. Try running it from another console. If the game works properly on another system, you may want to contact Sony to find out more about getting your PlayStation 3 serviced. If the game fails to run on multiple consoles, contact our Technical Support representatives for further assistance.